Front of House Coordinator

2 days ago


San Diego, California, United States The Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly motivated and organized Front of House Coordinator to join our team at the Joan B. Kroc Theatre. As a key member of our operations team, you will be responsible for ensuring a seamless and enjoyable experience for our clients and spectators.

Key Responsibilities
  • Provide exceptional front-of-house management services, including supervising volunteers and staff ushers, training and assigning FOH roles for each event.
  • Ensure the cleanliness of the building entrance, restrooms, auditorium, and lobby, and oversee the set-up of intermission concessions and client lobby displays.
  • Facilitate ticket taking and tally ticket stubs, and provide pertinent data to theatre admin for statistics.
  • Maintain open communication with the technical staff and client team, and assist patrons with special needs, ADA seating.
  • Ensure patron security and intercede in the event of any emergency or altercation, and maintain safety standards and procedures for a safe work environment.
Requirements
  • Three to five years' experience working directly in hospitality and events, with outstanding comprehensive knowledge of contract processing.
  • Strong leadership and communication skills, with the ability to inspire and motivate a team.
  • Ability to work independently and as part of a team, with a high level of energy and enthusiasm.
What We Offer

The Salvation Army offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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