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Veterinary Front Desk Coordinator

2 months ago

Brooklyn, New York, United States Alliance Animal Health Full time
About Us

At Alliance Animal Health, we pride ourselves on providing high-quality, comprehensive care to our furry friends. Our team of dedicated professionals is committed to delivering exceptional service and ensuring the well-being of every pet that walks through our doors.

Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team. As a key member of our front desk staff, you will be responsible for maintaining the visual appeal of our hospital reception area, greeting and welcoming clients and patients, and providing exceptional customer service.

Key Responsibilities
  • Maintain a clean and organized reception area, ensuring a positive first impression for our clients and patients.
  • Greet and welcome clients and patients, answering questions and triaging concerns in a calm and professional manner.
  • Answer phone calls and emails, directing clients to the appropriate staff member for resolution.
  • Schedule appointments to maximize efficiency and daily flow, ensuring a smooth and seamless experience for our clients.
  • Process payments and maintain accurate records.
Requirements
  • 1+ year of experience in a veterinary reception or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Highly organized and detail-oriented, with the ability to multitask and prioritize tasks.
  • Strong computer skills and proficiency in practice management software.
What We Offer
  • A competitive hourly rate of $18, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A generous paid time off policy, including vacation and sick leave.
  • Ongoing training and professional development opportunities.