Medical Office Coordinator

7 days ago


Lorain, Ohio, United States Bon Secours Mercy Health Full time

**Job Summary:**

The Medical Office Coordinator is the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth registration process. This role is responsible for processing patient registration, verifying demographics, and obtaining insurance information.

**Key Responsibilities:**

  • Provide strong communication and customer service skills to greet patients and visitors in a respectful manner
  • Process admission paperwork and basic insurance verification to ensure accurate patient identity for hospital billing systems
  • Answer internal and external calls in a friendly and helpful manner
  • Troubleshoot and resolve problems promptly
  • Maintain patient flow and inform supervisor of any department and patient issues immediately

**Requirements:**

  • High School Degree or GED
  • Prior experience in patient registration or healthcare preferred but not required
  • Knowledge of medical terminology and ICD-9 coding is preferred but not required

**Benefits:**

  • Comprehensive medical, dental, and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance with AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance

**Equal Opportunity Employer:**

Bon Secours Mercy Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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