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Bilingual Office Coordinator

2 months ago

Lorain, Ohio, United States Ace Wellness Center Full time
Job Overview

Ace Wellness Center is seeking a Bilingual Office Coordinator to oversee the daily operations of our office. This role is crucial for ensuring smooth administrative functions and providing exceptional service to our clients.

Key Responsibilities:
  • Manage overall office operations and ensure efficiency.
  • Welcome visitors and handle incoming calls with professionalism.
  • Schedule appointments and coordinate meetings while managing staff calendars.
  • Arrange travel logistics including flights, accommodations, and transportation.
  • Maintain inventory of office supplies and procure necessary items.
  • Oversee the organization and management of agency information.
  • Support various office tasks including reception duties, client intake, and medical record management.
  • Verify client insurance coverage and assist with appointment scheduling.
  • Address client inquiries and resolve any issues that arise.
  • Perform clerical tasks such as filing, copying, and faxing.
  • Prepare and maintain documentation for client services.
  • Assist in the recruitment process by managing job postings and interview scheduling.
  • Facilitate onboarding processes for new hires.
  • Support benefits administration and maintain HR documentation.
  • Coordinate training programs and track attendance.
  • Participate in HR initiatives and projects.
  • Assist with billing processes and follow up on unpaid claims.
  • Perform additional duties as assigned.
Qualifications:
  • 3-5 years of experience in office administration, preferably in a healthcare or mental health setting.
  • Experience in a receptionist role.
  • Fluency in English is required.
  • Strong computer skills, particularly in Microsoft Office Suite.
  • Familiarity with medical billing and collections is a plus.
  • Ability to adapt to changing workloads and priorities.
Work Schedule:

This is a full-time position with a standard 8-hour shift, Monday through Friday.

Compensation and Benefits:
  • Competitive hourly wage.
  • Comprehensive dental and health insurance.
  • Paid time off and employee discounts.
  • Vision insurance.