Guest Services Ambassador

22 hours ago


Boca Raton, Florida, United States Stanford Hotel Group Full time

Job Summary

The Guest Services Representative plays a vital role in ensuring a seamless and enjoyable experience for our guests. As a key member of our front office team, you will be responsible for receiving, handling, and dispatching all guest requests and communications with a positive and energetic attitude.

Key Responsibilities

  • Process incoming and outgoing communications in a courteous and professional manner
  • Receive, handle, and dispatch all guest requests in a timely and efficient manner
  • Answer basic guest questions and provide assistance as needed
  • Forward and direct reservation questions or needs to the sales/reservations department
  • Assist the Front Desk with any guest-related needs or questions to ensure Hilton Brand Standards are met

Requirements

  • Ability to read, listen, and communicate effectively in English, both verbally and in writing
  • One year of customer service experience
  • Outstanding guest service and hospitality skills
  • Critical thinking to help prioritize guest needs and resolutions
  • Ability to multi-task and handle a fast-paced environment
  • Able to work a flexible schedule, including weekends and holidays

Preferred Skills

  • Organized
  • Multi-tasking
  • Detail-oriented
  • Critical thinking
  • Customer service

Equal Opportunity Employer

The Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to or call to let us know the nature of your request.



  • Boca Raton, Florida, United States Hampton Inn Boca Raton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Hampton Inn Boca Raton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key ResponsibilitiesProvide warm and welcoming service to...

  • Brand Ambassador

    3 days ago


    Boca Raton, Florida, United States David Yurman Full time

    Job Title: Brand AmbassadorDavid Yurman is a renowned American jewelry company seeking a charismatic Brand Ambassador to share its mission with clients and deliver exceptional customer service experiences. As a key member of the team, you will be responsible for achieving a high volume of personal sales through clientele development and product knowledge.Key...


  • Boca Raton, Florida, United States Sinai Residences Full time

    Position OverviewJoin the Sinai Residences Team as a Guest Services CoordinatorStep into a luxurious senior living environment that embodies the essence of a high-end resort. Sinai Residences stands as the leading five-star senior living community, offering refined independent and assisted living options. Our facility is designed to foster a...


  • Boca Raton, Florida, United States Stanford Hotel Group Full time

    Position Title: Front Desk SupervisorJob Category: Front OfficeRequisition Number: FRONT05157Overview:The Front Desk Supervisor plays a crucial role in assisting the Front Office Manager with the daily functions of the front desk, ensuring that every guest enjoys a seamless and satisfying experience.Key Responsibilities:Warmly greet and check-in guests,...


  • Boca Raton, Florida, United States Stanford Hotel Group Full time

    Position Title: Front Desk SupervisorJob Category: Front OfficeRequisition Number: FRONT05157Overview:The Front Desk Supervisor plays a crucial role in supporting the Front Office Manager with the daily management of front desk operations, ensuring that every guest enjoys a remarkable experience.Key Responsibilities:Warmly greet and check-in guests, ensuring...


  • Boca Raton, Florida, United States Stanford Hotel Group Full time

    Position Title: Front Desk SupervisorJob Category: Front OfficeRequisition Number: FRONT05157Overview:The Front Desk Supervisor plays a pivotal role in the daily management of front desk operations, ensuring that every guest experience is exceptional.Key Responsibilities:Welcome and register guests with warmth and professionalism.Assist guests during their...


  • Boca Raton, Florida, United States Waterford Group Full time

    ABOUT WATERFORD HOTEL GROUPAt Waterford Hotel Group, we take pride in fostering a workplace that feels like home, where you can thrive every day. We celebrate your achievements, recognize your strengths, and create an environment where everyone can truly be themselves. We offer competitive compensation and benefits, a supportive work atmosphere, and numerous...


  • Boca Raton, Florida, United States Stanford Hotel Group Full time

    Night Operations Specialist & Guest Services CoordinatorJob Category: Front OfficeJob Overview: This role merges the responsibilities of a Night Operations Specialist and Guest Services Coordinator to deliver outstanding service to all patrons. The position encompasses two Night Audit shifts and three Guest Services shifts.Key Responsibilities:Greet and...


  • Boca Raton, Florida, United States Stanford Hotel Group Full time

    Night Operations Specialist & Guest Services AssociateJob Category: Front Office ManagementJob Overview: This role merges the responsibilities of a Night Operations Specialist and Guest Services Associate, ensuring outstanding service for all patrons. The position includes two Night Operations shifts and three Guest Services shifts.Key Responsibilities:Greet...


  • Boca Raton, Florida, United States Madison Reed Hair Color Bar Full time

    About the RoleAt Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be the face of our Hair Color Bar, providing a seamless guest experience from arrival to departure.Key ResponsibilitiesProvide exceptional customer service, ensuring a...


  • Boca Raton, Florida, United States Tire Choice Auto Service Centers Full time

    Exciting Role at Tire Choice Auto Service CentersWe are looking for a dedicated Guest Sales Specialist to enhance our customer experience at Tire Choice Auto Service Centers. This position is vital for delivering exceptional service to our clients while promoting our automotive repair services and tire offerings. As a Guest Sales Specialist, your primary...


  • Boca Raton, Florida, United States Lexima Full time

    Position Overview The Guest Services Manager is accountable for overseeing all front desk operations. This role involves directing and coordinating the activities of the front desk, reservations, and guest services teams. Position Type and Expected Work Hours This is a full-time position eligible for benefits. The individual in this role must be adaptable to...


  • Boca Raton, Florida, United States Tire Choice Auto Service Centers Full time

    Exciting Role at Tire Choice Auto Service CentersWe are looking for a dedicated Guest Sales Specialist to enhance our team at Tire Choice Auto Service Centers. This position is vital for delivering exceptional service to our customers while promoting automotive repair services and tire sales. As a Guest Sales Specialist, your primary duties will include...


  • Boca Raton, Florida, United States Madison Reed Hair Color Bar Full time

    Job Description**Job Summary**The Client Service Representative at Madison Reed Hair Color Bar provides a seamless guest experience from arrival to departure as a liaison between the guests and the rest of the Hair Color Bar team. This role is ideal for individuals who love customer service, organizing a schedule, recommending products, and working as a...


  • Boca Raton, Florida, United States J. Alexander's Restaurants Full time

    Be the Face of Our RestaurantJ. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around...

  • Front Desk Ambassador

    3 weeks ago


    Boca Raton, Florida, United States Stanford Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Stanford Hotel Group. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key ResponsibilitiesWelcome and register...

  • Front Desk Ambassador

    2 weeks ago


    Boca Raton, Florida, United States Hilton Boca Raton Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Hilton Boca Raton Suites. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and creating memorable experiences.Key ResponsibilitiesWelcome and register guests efficiently, providing accurate...

  • Front Desk Ambassador

    2 weeks ago


    Boca Raton, Florida, United States Sollis Health Full time

    About the RoleSollis Health is seeking a highly skilled and customer-focused Front Desk Ambassador to join our team. As a key member of our concierge service, you will be responsible for delivering exceptional patient experiences and ensuring seamless operations in our clinics.Key ResponsibilitiesCustomer Service: Greet patients in a warm and friendly...


  • Boca Raton, Florida, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're more than just a bakery - we're a community of people who share a passion for spreading joy and making every celebration special. As a Guest Service Representative, you'll be the face of our brand, ensuring that every guest feels welcome and valued.What You'll Do:Help guests choose the perfect cake...

  • Sales Ambassador

    2 weeks ago


    Boca Raton, Florida, United States ECCO USA, Inc. Full time

    {"Job Title": "Sales Associate", "Job Description": "About the RoleECCO USA, Inc. is seeking a motivated and enthusiastic Sales Associate to join our Retail Team. As a Sales Associate, you will be responsible for driving and exceeding store financial goals by ensuring a World Class shopping experience for our guests.Key ResponsibilitiesEducation and Product...