Sales Operations Manager

2 weeks ago


Sherman Oaks, California, United States Paul Mitchell Schools Full time
Job Overview

Paul Mitchell Schools is in search of a dedicated Sales Operations Manager to become a vital part of our team. With a network of over one hundred schools across the nation, we are expanding rapidly. Our unique culture, characterized by our "One Size Fits All" and "Be Nice" principles, fosters an exceptional learning atmosphere that attracts top-tier staff committed to prioritizing our Future Professionals.

Role Responsibilities

The Sales Operations Manager is responsible for overseeing all sales functions within the school. This individual is tasked with achieving or surpassing the school's service and sales objectives by exemplifying strong leadership, management, and organizational skills. The role involves providing coaching, mentoring, and motivation to team members. A results-oriented mindset is essential, with the ability to analyze performance reports and utilize them for individual and team development.

Key Qualifications

As a leadership role, we seek candidates with a proven track record in sales and a self-driven approach to setting and achieving goals. The ideal candidate will inspire, train, and guide team members in all operational systems, including upselling, rebooking, and customer service protocols. This position demands a high level of dedication and the ability to balance responsibilities between administrative tasks and active engagement on the sales floor during peak periods.

Essential Skills and Competencies:

  • Degree in Sales, Business, or a related field, or equivalent experience
  • Ability to consistently meet and exceed sales targets
  • Proficient in PC usage (experience with specific software is advantageous)
  • Background in marketing, product management, sales, teamwork, coaching, documentation, and reporting
  • Genuine passion for the beauty industry
  • Commitment to integrity and professionalism
  • Strong work history with verifiable references

Paul Mitchell Schools is an equal opportunity employer.

NOTICE OF NON-DISCRIMINATION
Paul Mitchell Schools does not discriminate based on protected class status and prohibits discrimination in any educational program or activity as required by Title IX and its regulations.

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