Medical Office Coordinator
2 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Medical Receptionist. This is an excellent opportunity for someone who is passionate about providing exceptional customer service in a fast-paced medical environment.
Job Description- Answer incoming calls from patients, hospitals, doctor offices, and other medical facilities in a polite and courteous manner.
- Schedule/reschedule appointments via backfilling lists such as the bump list, waitlist, reminder list for various divisions.
- Maintain a professional and courteous encounter with all patients.
- Work/maintain task list in the electronic medical record and assist with reports as needed.
- Direct calls to appropriate party when applicable.
- Enter messages for physicians via the EHR system.
- Assist patients with information on medication refills, lab orders, and referrals.
- Schedule appointments for patients with their respective provider.
- Pre-register patients to establish new care, including confirming patients' insurance.
- Calling patients and scheduling appointments from reminder and bump lists.
- Review and complete all EHR tasks assigned to you and your appropriate team.
- Supplement office staff by assisting with photocopying, various office tasks, and re-supplying work stations.
- Participate in department staff meetings and other quality improvement activities required and volunteered for.
- Maintain a polite and professional demeanor at all times.
To be successful in this role, you must possess:
- Excellent written and verbal communication skills.
- Highly organized with outstanding customer service attitude.
- The ability to adapt and work under pressure.
The estimated salary for this position is between $45,000 and $65,000 per year, depending on experience.
LocationThis role is based in Norfolk, Virginia, with easy access to public transportation.
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