Support Specialist

2 days ago

Santa Monica, California, United States The People Concern Full time
Job Title: Support Specialist

Join The People Concern team as a Support Specialist and play a vital role in providing supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction.

Job Summary

As a Support Specialist, you will be an essential part of our mission to empower the most vulnerable among us to rebuild their lives. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress.

Key Responsibilities
  • Act as the first point-of-contact for all immediate client needs and requests.
  • Monitor and oversee the floor, ensuring program guidelines are upheld and the physical site is well-maintained and safe.
  • Be visible on the floor at all times and actively engage and welcome clients.
  • Conduct regular, thorough walk-throughs of the facility.
  • Create a supportive environment to ensure client progress towards stability.
  • Attend relevant staff meetings, trainings, and retreats as scheduled.
  • Oversee client cubicle/bed area maintenance in a trauma-informed manner.
  • Facilitate client engagement activities, such as life skills groups or other activities.
  • Complete incident reports, update shift logs, and document in HMIS, as needed.
  • Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
  • Intervene during crises to actively de-escalate situations, with client and staff safety in mind.
Requirements
  • High school/GED degree.
  • Minimum one (1) year experience in related work.
  • Effective customer service skills and the ability to handle difficult situations.
  • Ability to work independently and think critically.
  • Ability to communicate in a language other than English strongly preferred but not required.
  • Ability to act in a professional manner regardless of circumstances.
  • Commitment to improving the community through empowerment and dignity.
  • Familiarity with non-violent crisis intervention.
  • Familiarity with issues faced by the population served.
  • Ability to self-motivate and to appropriately organize and motivate others.
  • Computer literate; able to use computerized database system for information management.
  • Ability to work as a team member.
  • Able to obtain and maintain Food Handlers, CPR, and first aid certification.
  • Demonstrate an ability to take initiative towards continued professional development.
Work Environment

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state, or other applicable laws.

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

  • Retirement Planning (403b) & Matching.
  • Paid Holidays.
  • Paid Vacation Days.
  • Paid Sick Days.
  • Employee Assistance Plans (EAP).
  • Voluntary Pet Insurance.
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More.
  • The People Concern University & Certificates.
  • Corporate Discounts.

  • Support Specialist

    2 days ago

    Santa Monica, California, United States The People Concern Full time

    Job Title: Support SpecialistWe are seeking a compassionate and dedicated Support Specialist to join our team at The People Concern. As a key member of our staff, you will play a vital role in providing supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction.Job Summary:The Support Specialist will act...

  • IT Support Specialist

    1 week ago

    Santa Monica, California, United States The William Warren Group Full time

    Job Title: IT Support SpecialistAt The William Warren Group, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Provide technical assistance to employees, troubleshoot issues, and maintain our...

  • IT Support Specialist

    3 days ago

    Santa Monica, California, United States The William Warren Group Full time

    Job Title: IT Support SpecialistAt The William Warren Group, we are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Provide technical assistance to employees, troubleshoot issues, and...

  • Support Specialist

    3 days ago

    Santa Monica, California, United States The People Concern Full time

    Job Title: Support SpecialistJoin our team at The People Concern, a leading provider of social services in Los Angeles County, as a Support Specialist. In this role, you will be an essential part of our mission to empower individuals experiencing homelessness, mental illness, and substance addiction to rebuild their lives.Key Responsibilities:Act as the...

  • IT Support Specialist

    3 days ago

    Santa Monica, California, United States The William Warren Group Full time

    The William Warren Group, a leading self-storage development and management company, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of the company's technology infrastructure.Key Responsibilities:Technical Support:Provide first- and second-level technical...

  • Support Specialist

    3 days ago

    Santa Monica, California, United States The People Concern Full time

    Job Title: Support SpecialistAt The People Concern, we are dedicated to empowering individuals experiencing homelessness, mental illness, and substance addiction to rebuild their lives. As a Support Specialist, you will play a vital role in our mission by providing supportive and restorative care to our clients.Job Summary:As a Support Specialist, you will...

  • IT Support Specialist

    3 days ago

    Santa Monica, California, United States The William Warren Group Full time

    About The William Warren GroupThe William Warren Group is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Santa Monica, CA. With a focus on investments in major metro markets across the United States, the company owns and operates the StorQuest Self Storage portfolio of storage...

  • Community Support Specialist

    4 weeks ago

    Santa Monica, California, United States Wyndy LLC Full time

    Community Support SpecialistWe are seeking a dedicated and compassionate Community Support Specialist to join our team at Wyndy LLC.The ideal candidate will possess excellent communication and interpersonal skills, empathy, and a strong commitment to improving the lives of others.Key Responsibilities:Foster a positive and inclusive community...

  • IT Support Specialist

    3 days ago

    Santa Monica, California, United States The William Warren Group Full time

    About The William Warren GroupThe William Warren Group is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Santa Monica, CA. With a focus on investments in major metro markets across the United States, we offer significant cash flow, revenue growth, and long-term capital appreciation...

  • Support Specialist

    2 days ago

    Santa Monica, California, United States The People Concern Full time

    Job SummaryAs a Support Specialist at The People Concern, you will play a vital role in providing supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client...

  • Event Support Specialist

    4 weeks ago

    Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...

  • IT Support Specialist

    3 weeks ago

    Santa Monica, California, United States The William Warren Group Full time

    About The William Warren GroupThe William Warren Group is a privately held, entrepreneurial self-storage development, acquisition, property, and asset management company based in Santa Monica, CA. With a focus on investments in major metro markets across the United States, we offer significant cash flow, revenue growth, and long-term capital appreciation...

  • Technical Support Specialist

    4 weeks ago

    Santa Monica, California, United States Recharge Full time

    Job Title: Associate Technical Support EngineerAt Recharge, we're revolutionizing the way ecommerce brands manage subscriptions and grow their customer base. As an Associate Technical Support Engineer, you'll play a critical role in delivering exceptional support experiences to our merchants, empowering them to succeed in a rapidly evolving market.About the...

  • Event Support Specialist

    4 weeks ago

    Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...

  • After School Support Specialist

    3 weeks ago

    Santa Monica, California, United States Wyndy LLC Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as an After School Support Specialist at Wyndy LLC. As a key member of our team, you will play a vital role in providing support to students in our after school programs.Key ResponsibilitiesAssist students with homework and academic assignments, promoting a love of learning...

  • Dental Support Specialist

    1 week ago

    Santa Monica, California, United States Jason Ray DDS Inc Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Dental Support Specialist to join our team at Jason Ray DDS Inc. As a key member of our dental practice, you will play a vital role in ensuring the smooth operation of our clinic.Key ResponsibilitiesAssist our dentist with various procedures, including patient preparation, instrument handling,...

  • Desktop Support Specialist

    2 days ago

    Santa Monica, California, United States 1872 Consulting Full time

    Desktop Support TechnicianThis role is part of our professional services team, where we're seeking a skilled Desktop Support Technician to provide exceptional customer service.Key Responsibilities:Collaborate with the Service Desk to resolve escalated technical issues in a timely manner.Install and troubleshoot hardware, software, printers, wireless devices,...

  • Desktop Support Specialist

    1 week ago

    Santa Monica, California, United States 1872 Consulting Full time

    Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our team at 1872 Consulting. As a Desktop Support Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their desktop and laptop systems are running smoothly and efficiently.Key Responsibilities:Provide timely and...

  • Collision Repair Customer Support Specialist

    4 weeks ago

    Santa Monica, California, United States Tesla Full time

    Job Title: Collision Repair Customer Support SpecialistJob Summary:Tesla is seeking a highly skilled Collision Repair Customer Support Specialist to join our team. As a key member of our Body Repair Program, you will play a critical role in supporting our Internal Body Shop in all aspects of its Authorized Collision Program.Responsibilities:Work scheduling...

  • Support Specialist, SWASHLOCK

    3 days ago

    Santa Monica, California, United States The People Concern Full time

    Job Title: Support Specialist, SWASHLOCKJoin The People Concern, a leading provider of social services in Los Angeles County, as a Support Specialist for our SWASHLOCK program. In this role, you will be the first point of contact for clients seeking immediate support for shower, laundry, and locker services.Key Responsibilities:Ensure clients understand...