Senior Business Analyst

6 days ago

Seattle, Washington, United States Bill & Melinda Gates Foundation Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Enterprise Business Management Team at the Bill & Melinda Gates Foundation. As a key member of our team, you will be responsible for analyzing business problems and developing solutions related to our suite of data and reporting tools, with a focus on portfolio management.

Key Responsibilities
  • Perform detailed analysis of business problems, processes, and customer needs to define requirements for appropriate systems, tools, and/or process solutions.
  • Elicit, analyze, validate, and manage needs/requirements of partners and customers.
  • Define potential solutions and desired outcomes and contribute to prioritization decisions according to business and stakeholder value.
  • Seek out and validate requirements and act as voice of customer between the customer community and the technical team responsible for solution delivery.
  • Serve as the conduit for requirements that flow between the stakeholder and customer community and the technical team responsible for solution delivery.
  • Contribute to content development and delivery for implementation/change management activities, including communication, training, and education, resources, and customer support inbox management.
  • Build positive, constructive relationships with customer and stakeholder groups to enable a deep understanding of their work and experience with current investment systems, processes, and tools for optimal solution and implementation design and delivery.
  • Lead other business analysts and contingent workforce on key work streams, provide knowledge, guidance, and recommendations in business analyst activities and expertise development.
  • Collaborate with program and operations partners (e.g., Finance, IT, Grants and Contract Services) on program implementation and continuous improvement.
  • Compare actual performance with planned performance, analyze trends to inform program improvements, evaluate possible alternatives, and drive implementation of ongoing improvements.
Requirements
  • A bachelor's degree or equivalent demonstrated experience with 7+ years of experience in analytics or reporting product development.
  • Detailed knowledge of formal and informal intersections and interdependencies and understanding of how to frame problems, evaluate issues, see downstream effects, and identify future implications across the end-to-end system to help prioritize solutions.
  • Solid understanding of how to identify waste and inefficiencies in business processes and lead right-sized and efficient solution development and delivery.
  • Strong analytic and problem-solving skills working with many types of data and experience using tools like Excel to conduct and present information.
  • Experience developing products from early ideation to solution testing and implementation.
  • Hands-on report development experience in PowerBI and an understanding of how data moves from source systems, through a data warehouse, into reporting.
  • Experience in SQL and MDX/DAX is a plus.
  • Experience with change management/implementation activities including requirement management.
  • Must be able to legally work in the country where this position is located without visa sponsorship.
What We Offer

We offer a competitive salary range of $137,000 - $206,200.00 USD, with a range of $149,000 - $224,600.00 USD in Seattle, Washington D.C., and Boston (Cambridge). As a mission-driven organization, we strive to balance competitive pay with our mission and new hires are typically brought into the organization at a salary range between the minimum and the midpoint salary range.

Actual placement in the range will depend on a candidate's job-related skills, experience, and expertise, as evaluated during the interview process.

Equal Employment Opportunity

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.

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