Lead Peer Support Specialist

6 hours ago

Bellevue, Washington, United States Plymouth Housing Full time
Job Summary

Plymouth Housing is seeking a dedicated Lead Peer Support Specialist to join our onsite Permanent Supportive Housing (PSH) team. This role is pivotal in supporting the well-being of our residents by working closely with PSH and Behavioral Health Integration (BHI) staff, as well as external partners.

Key Responsibilities
  • Provide leadership, mentorship, and supervision for Peer Support Specialists.
  • Ensure quality and effectiveness of professional development tools and policies.
  • Serve as the first point of contact for Peer Support Specialist (PSS) questions and support.
  • Collaborate with site leadership to support staff in working at their full capacity.
  • Lead program improvements and development of program elements.
  • Support harm reduction and substance use disorder (SUD) program training for all staff.
  • Lead regular peer learning sessions to support quality service delivery and ongoing learning.
  • Ensure consistent implementation of policies and procedures.
  • Integrate PSS team members into the BHI team and organization.
  • Provide information, recommendations, and feedback for innovation and quality improvement.
  • Create and support external partnerships focused on Peer career development and SUD services.
  • Ensure continuity of function and service in the event of a PSS absence.
  • Serve as back-up to the Behavioral Health Program Manager (BHPM) during their absence.
Resident Support
  • Engage residents in harm reduction and recovery-based activities and groups.
  • Develop and maintain positive relationships with community-based organizations, residents, and supportive housing and behavioral health teams.
  • Provide one-on-one and group peer support to residents.
  • Support residents in accessing mental health services.
  • Use a trauma-informed approach and harm reduction perspective in all interactions.
  • Advocate for residents and community members with lived experience.
  • Ensure adherence to best practices and provide expertise in supporting residents with substance use disorders and mental health conditions.
Data and Documentation
  • Collect and manage data to support services and research partnerships.
  • Ensure accuracy, integrity, and timeliness in data recording.
  • Review collected data and complete follow-up procedures as directed.
  • Maintain data security and confidentiality.
  • Provide regular updates regarding data to research partners.
  • Support innovation and quality improvement through pilot development, implementation, and evaluation.
  • Document supervision goals and ongoing processes with direct report staff.
  • Contribute to tool development and policies to drive innovation and quality improvement.
  • Ensure KPIs drive effectiveness and quality improvement.
Collaboration and Community Building
  • Establish effective communication channels internally and externally.
  • Attend and participate in required trainings, meetings, and supervision sessions.
  • Support community events and align with building teams on resident strategies.
  • Lead onboarding for Peer positions in the department.
  • Support the development and quality improvement of cross-departmental workflows.
  • Create policies, processes, and tools that support staff in performing their roles.
  • Provide expertise on harm reduction and trauma-informed care with a focus on centering communities.
Qualifications

High school graduation or equivalent AND three years of experience in the program specialty or equivalent education/experience, including lived experience.

Peer Certification (waived for those with SUDP credential and/or clinical licensure).

SUDP or other clinical licensure, either associate or independent, is highly preferred.

3+ years of experience in social services/supportive housing, community advocacy programs, mental/behavioral health services, or related field; relevant education may be substituted, including lived experience.

Administrative and program experience focused on homelessness, substance use disorders, harm reduction, Social Drivers of Health, and/or chronic mental health conditions.

2+ years of clinical work, including SUD services (practicum experience may be substituted).

Benefits

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits. Join us and be a catalyst for positive change

Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.

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