Operations Analyst I

2 weeks ago


Phoenix, Arizona, United States Southwest Gas Full time
Job Overview

The Operations Analyst I plays a crucial role in overseeing general work-management tracking, conducting fundamental analytical tasks, and performing business process evaluations and documentation. This position involves analyzing data through established platforms, including company metrics, dispatch logs, and databases, while also managing system resources effectively. The ideal candidate will exhibit creativity, possess strong analytical and problem-solving abilities, work autonomously, and engage with personnel across all organizational levels.

POSITION SCOPE

This role does not entail direct supervision of employees or management of budgets. However, the incumbent may participate in general budget preparation and forecasting activities. Frequent communication with senior management and departmental heads from various units is expected.

REQUIREMENTS

The incumbent will follow established precedents and practices to execute job responsibilities effectively. A minimum of one to three years of relevant experience is required, or an equivalent combination of education and experience that enables successful performance of essential job functions. Experience gained through company-sponsored internships or previous analytical roles within the organization will be considered valuable. The candidate should also demonstrate and cultivate adequate leadership capabilities.

A bachelor's degree in construction management, business management, or a related field from an accredited institution is preferred.

KEY RESPONSIBILITIES
  • Conduct research and analysis of business processes, proposing enhancements to recommend modifications to systems, applications, policies, or procedures aimed at streamlining operations, reducing costs, boosting productivity, and improving customer satisfaction.
  • Oversee and adjust system resource management platforms to maintain operational efficiency.
  • Review and validate work-related documentation to ensure compliance with company, state, and federal regulations, while identifying trends and suggesting improvements.
  • Assist in the preparation of departmental budgets, monthly forecasts, compliance reports, company metrics, and audit preparations.
  • Support the scheduling and tracking of mandatory company training sessions.
  • Develop and maintain annual on-call and vacation schedules for relevant departments.
  • Enhance written and verbal communication skills, demonstrating professionalism in formal presentations, interdepartmental communications, and documentation.
  • Provide training on relevant programs, systems, or applications.
  • Perform additional duties and responsibilities as assigned.
  • Regular and predictable attendance is essential and a fundamental aspect of this role.
SALARY RANGE

$59,300 - $83,000

At Southwest Gas, attracting top talent is vital to our strategy and success. We leverage flexibility to create competitive compensation packages to ensure we can recruit the best candidates. The stated salary range represents the minimum and maximum pay for this position and is provided as a good faith estimate of what ideal candidates might expect, tailored based on the selected candidate's experience, industry knowledge, location, and relevant skills.

About Southwest Gas

Our Legacy

Founded in 1931, Southwest Gas Corporation is a subsidiary of Southwest Gas Holdings Inc., providing natural gas services to Arizona, Nevada, and parts of California. Our commitment to our communities and the over 2 million customers we serve has been the foundation of our operations for decades. Whether enjoying a backyard gathering, staying warm indoors during winter, or creating culinary delights in a restaurant, Southwest Gas is dedicated to supporting your comfort and lifestyle.

Southwest Gas is an equal opportunity employer, disability/veteran.

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