Business Operations Analyst

2 weeks ago


Phoenix, Arizona, United States Scaleneworks Full time
Job Overview

We are looking for a Business System Analyst to join our team at Scaleneworks. This role involves a thorough examination of existing templates and standard operating procedures, alongside relevant Administrative Regulations.

Key Responsibilities:
  • Conduct interviews with Office and Department Badge Liaisons to uncover pain points and identify process gaps.
  • Perform a comprehensive gap analysis to highlight opportunities for transformation from the current state to an improved future state.
  • Develop a prioritized list of processes or programs that require updates or creation.
  • Create and update the identified processes, and recommend necessary updates to relevant Administrative Regulations.
  • Each work process will be accompanied by a checklist, process map, standard operating procedure (SOP), and templates.
Preferred Qualifications:

Education: A Bachelor's Degree in Business, Business Analytics, or a related field is preferred.

Experience: A minimum of 3 years in process mapping and continuous improvement is required. Experience in public or private security access/badging processes is advantageous. Municipal or utility experience is also preferred.

Position Snapshot:

The Business System Analyst will assist in evaluating current processes within the badging section, providing recommendations for enhanced efficiency, documenting and implementing workflows, and updating processes to foster standardization, efficiency, and agility to meet business needs.

Work Environment:

This position requires 100% on-site presence, while interviews will be conducted remotely.



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