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Human Resources Operations Specialist
2 months ago
About Us:
At Community Choice Financial Family of Brands, we are dedicated to delivering a variety of financial solutions and fulfilling career paths that benefit the communities we serve.
By utilizing the application link, you may be directed to a Community Choice Financial Family of Brands page to finalize your application process. Your information will be securely stored and forwarded to our Talent Acquisition team for consideration.
Position Overview:
We are in search of a Human Resources Operations Specialist.
The Human Resources Operations Specialist plays a crucial role in leveraging business and human resources expertise to deliver comprehensive HR support and guidance.
This position involves managing unemployment claims, workers' compensation, and employee relations.
Key responsibilities include:
- Advising and assisting field management with labor relations and HR practices while fostering a positive and professional rapport with employees, peers, and management.
- Acting as a liaison between management and staff by addressing inquiries and resolving workplace issues.
- Providing current and prospective employees with insights regarding policies, job responsibilities, working conditions, and compensation.
- Supporting the HR department in executing initiatives aimed at enhancing employee relations.
- Developing or overseeing specialized HR projects.
- Ensuring compliance with quality standards, deadlines, and procedures, while rectifying any discrepancies.
- Offering guidance to employees in navigating complex issues and resolving escalated grievances.
- Maintaining an HR system that fulfills the information needs of top management.
- Keeping accurate personnel records, including hires, promotions, transfers, performance evaluations, terminations, and employee statistics.
- Identifying opportunities for policy and procedure enhancements.
- Training and supporting HR team members.
- Recommending innovative approaches, policies, and procedures to continually improve departmental efficiency and service delivery.
- Managing unemployment claims, workers' compensation, and employee relations.
- Conducting various audits within HRIS and ATS.
Physical requirements for this role include the ability to remain stationary, move freely within the office, and operate mechanical controls such as a keyboard.
Qualifications:
- A Bachelor's Degree and/or 3-5 years of experience as an HR Generalist.
- Strong writing skills for effective communication tailored to the audience.
- Proficient reading comprehension for understanding work-related documents.
- Social perceptiveness to recognize and interpret others' reactions.
- Ability to monitor and assess performance for improvement.
- Service-oriented mindset with a focus on assisting others.
- Quality control analysis skills for evaluating products, services, or processes.
Benefits:
- Comprehensive new hire training program designed for your success.
- Access to a robust learning management system with e-learning modules and training programs for professional and personal growth.
- Professional development and mentorship programs along with ongoing training resources.
- Multiple coverage options for Medical, Dental, and Vision.
- Group Health & Wellness Program with special savings on retail, travel, entertainment, and more.
- Flexible Spending Accounts and Health Savings Accounts options.
- Voluntary benefits including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
- Performance-based career advancement opportunities.
Our Commitment to Diversity, Inclusion & Belonging:
At Community Choice Financial Family of Brands, we recognize that diversity is a key driver of our success. We are committed to hiring, developing, and retaining talent from various backgrounds who embody our shared values.
We strive to create an inclusive environment where team members can collaborate freely, fostering innovation, creativity, and professional growth.
Our dedication to diversity extends beyond our work; it is about cultivating a sense of belonging where talented individuals can bring their authentic selves to work and reach their full potential.
Community Choice Financial Family of Brands is a leading provider of financial services for unbanked and underbanked consumers.
We are the parent company of multiple brands, committed to providing access to essential financial services across the country.
Important Note:
Community Choice Financial Family of Brands will never request banking or payment information during the interview or hiring process, nor will interviews be conducted via text message. In-store positions require in-person attendance; remote options are not available.
We are dedicated to maintaining an inclusive workplace free from discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.
