Help Desk Support Expert
2 weeks ago
We are seeking a skilled Technical Assistance Representative to join our team at General Dynamics. In this role, you will provide exceptional support via the telephone, chat, and/or email to our customers and/or technicians.
As a Help Desk Support Expert, you will be responsible for validating work requests for completeness, accuracy, and compliance to established standards. You will also prioritize and assign daily work/tasks based on remaining SLA times, priority tasking, and first-in, first-out.
The estimated salary for this position is $37.50 per hour, based on the location in USA MD Annapolis Junction. This figure is calculated considering the job description, required skills, and qualifications.
We offer a comprehensive benefits package, including medical plan options, dental plan options, vision plan, and a 401(k) plan with company match. Our flexible work arrangements allow for full flex work weeks and a variety of paid time off plans.
As a Customer Service Operations Specialist, you will have opportunities for professional growth and development, including paid education and certifications. You will work with cutting-edge technology and collaborate with a talented team of experts.
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Help Desk Support Specialist
5 days ago
Annapolis, Maryland, United States Luminis Health Full timeJob Title: Help Desk Support SpecialistWe are seeking a highly skilled and experienced Help Desk Support Specialist to join our team at Luminis Health. This role is responsible for providing technical support and assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of our computer systems.About the Role:- Provide...
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Help Desk Supervisor
4 weeks ago
Annapolis Junction, Maryland, United States General Dynamics Information Technology Full timeJob SummaryGeneral Dynamics Information Technology seeks a highly skilled Help Desk Supervisor to lead our help desk operations. As a Help Desk Supervisor, you will be responsible for supervising help desk operations at the shift or small help desk level and supervising non-exempt support staff. Key Responsibilities:Supervise help desk operations at the...
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Help Desk Supervisor
4 weeks ago
Annapolis Junction, Maryland, United States General Dynamics Information Technology Full timeEnterprise IT Leadership OpportunityA Help Desk Supervisor role is available with General Dynamics Information Technology (GDIT). The successful candidate will be responsible for managing a team of support personnel who troubleshoot and resolve IT issues. This includes ensuring the help desk staff uses the required tools and software to identify, document,...
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Technical Support Specialist
2 weeks ago
Annapolis, Maryland, United States Peterson Technologies Full timeAbout UsPeterson Technologies is a leading provider of innovative solutions to complex technical challenges. Our team of experts is dedicated to delivering exceptional results, and we are seeking a talented Technical Support Specialist to join our ranks.The successful candidate will possess a strong background in system administration, with experience in...
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Front Desk Support Associate
5 days ago
Annapolis, Maryland, United States Stouffer Legal Full timeJob Summary:We are seeking a Front Desk Support Associate to join our team at Stouffer Legal in Towson, MD.As a key member of our front desk team, you will be responsible for providing exceptional client service, managing administrative tasks, and ensuring a smooth operation of our office.Your primary responsibilities will include:Answering incoming calls,...
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Technical Support Manager
2 days ago
Annapolis, Maryland, United States St John's College Full timeJob Title: Technical Support ManagerThe St. John's College is seeking an experienced Technical Support Manager to lead our IT team. As a key member of the team, you will be responsible for overseeing the deployment and support of desktop computers and other end-user technologies, as well as managing the Help Desk operations.Key Responsibilities:Oversee the...
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Senior Technical Support Solutions Expert
6 days ago
Annapolis, Maryland, United States Oracle Full timeJob SummaryThe role of a Senior Technical Support Solutions Expert at Oracle involves providing strategic technical support to ensure the highest level of customer satisfaction. As an expert member of the technical problem solving/problem avoidance team, you will be responsible for creating and using automated technology and instrumentation to diagnose,...
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Enterprise IT Support Expert
6 days ago
Annapolis, Maryland, United States Top Secret Clearance Jobs Full timeAbout the jobOverviewGDIT Overview: Transform technology into opportunity as an Information Technology Support Specialist with GDIT.A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Salary & BenefitsEstimated...
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Cybersecurity Expert
5 days ago
Annapolis, Maryland, United States EverWatch Full timeCybersecurity Roles at EverWatchEverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. Our team of cybersecurity experts strengthens defenses and controls environments to preserve continuity and ensure mission success.We are an Equal Opportunity/Affirmative Action...
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Front Desk Medical Coordinator
2 weeks ago
Annapolis, Maryland, United States Planned Parenthood of Maryland, Inc. Full timeJob Title: Front Desk Medical CoordinatorAbout Planned Parenthood of Maryland:As a Front Desk Medical Coordinator at Planned Parenthood of Maryland, you will play a critical role in supporting our team's efforts to provide reproductive health care services to our community. We are a non-profit organization dedicated to enabling individuals to have access to...
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Enterprise Systems Support Expert
6 days ago
Annapolis, Maryland, United States Expression Networks Full timeKey ResponsibilitiesWe are seeking an experienced Enterprise Systems Support Expert to join our team at Expression Networks. This role requires a strong background in system administration and cloud computing.You will work closely with our technical team to design, implement, and maintain enterprise-level systems and applications.Responsibilities...
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Front Desk Representative
22 hours ago
Annapolis, Maryland, United States International Computer Sciences Inc Full timeJob OverviewThe Front Desk Representative plays a vital role in maintaining the smooth operation of our office at International Computer Sciences Inc. This individual will provide top-notch administrative support to our employees, guaranteeing they have all the necessary tools and resources to excel in their duties.Main ResponsibilitiesManage incoming phone...
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Health and Wellness Expert
4 weeks ago
Annapolis, Maryland, United States Stretch Zone - 1092 Full timeJob DescriptionAre you a health and wellness enthusiast seeking a fulfilling career? Do you want to make a positive impact on people's lives by helping them achieve better physical and mental well-being?Overview of Stretch ZoneAt Stretch Zone, we strive to provide clients with a unique approach to health and wellness through our proprietary stretching method...
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Technical Systems Expert
5 days ago
Annapolis, Maryland, United States Belay Technologies Full timeBelay Technologies is a leading provider of technology and engineering solutions to the Department of Defense (DoD) and commercial clients. Our team is seeking a highly skilled System Administrator to join our Intel Team.About the RoleThis position will be part of the Multi-Factor Authentication (MFA) Help Desk team, responsible for issuing and maintaining...
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Technology Support Specialist
4 days ago
Annapolis, Maryland, United States St John's College Full timeJob Summary:We are seeking a highly skilled Technology Support Specialist to join our team at St John's College. This is an exciting opportunity for someone who is passionate about providing top-notch technical support and has excellent communication skills.The ideal candidate will have at least three years of experience in desktop operating system,...
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Medical Front Desk Assistant
2 days ago
Annapolis, Maryland, United States Anne Arundel Urology Full timeJob Title: Medical Front Desk Assistant OverviewJoin Anne Arundel Urology as a Medical Front Desk Assistant and make a difference in the lives of our patients. As a key member of our front office team, you will provide exceptional patient care and support in a fast-paced medical environment. ResponsibilitiesWelcome patients and visitors, register new...
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Technical Assistance Representative
2 weeks ago
Annapolis, Maryland, United States General Dynamics Full timeWe are looking for a skilled Customer Service Operations Specialist to join our team at General Dynamics. In this role, you will provide exceptional support via the telephone, chat, and/or email to our customers and/or technicians.As a Technical Assistance Representative, you will be responsible for validating work requests for completeness, accuracy, and...
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Linux System Administration Expert
6 days ago
Annapolis, Maryland, United States Avid Technology Professionals Full timeAvid Technology Professionals is seeking an experienced Linux System Administrator to support the implementation, maintenance and troubleshooting of IT systems. This role involves configuring and managing LINUX operating systems, installing software, creating bash shell scripts to ensure system stability and deployment repeatability. The ideal candidate will...
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Linux Infrastructure Expert
2 weeks ago
Annapolis, Maryland, United States LINK Full timeAs a key member of the LINK team, we are seeking a skilled Linux Systems Administrator to join our organization.The ideal candidate will have a strong background in Linux system administration, security, and cloud computing.Administer and maintain Linux systems, including installation, configuration, and troubleshooting.Ensure the security and integrity of...
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System Support Professional
2 weeks ago
Annapolis, Maryland, United States ARSIEM Corporation Full timeAbout ARSIEM CorporationARSIEM Corporation is dedicated to providing top-notch support services to our government clients. With a proven track record of delivering high-quality solutions, we have established ourselves as a trusted partner in the industry.Job SummaryWe are seeking a highly skilled System Support Professional to join our team. This role will...