Technical Systems Expert

5 days ago


Annapolis, Maryland, United States Belay Technologies Full time

Belay Technologies is a leading provider of technology and engineering solutions to the Department of Defense (DoD) and commercial clients. Our team is seeking a highly skilled System Administrator to join our Intel Team.

About the Role

This position will be part of the Multi-Factor Authentication (MFA) Help Desk team, responsible for issuing and maintaining RSA, SIPR, and NIPR tokens. The successful candidate will work closely with technical teams to troubleshoot issues, maintain documentation, and provide excellent customer service.

Key Responsibilities
  • Troubleshooting and Support: Perform basic troubleshooting for RSA Token requests and escalate complex issues to senior technical staff.
  • Token Management: Maintain, distribute, and collect RSA tokens from users at designated sites.
  • Documentation and Communication: Read, write, and maintain standard operating procedures and technical documentation, and effectively communicate with technical teams and customers.
Requirements
  • Clearance and Experience: Possess a TS/SCI Clearance with polygraph and at least three years of experience in systems administration or a related field.
  • Education and Skills: Hold a Bachelor's degree in a technical discipline or equivalent experience.
Benefits

Belay Technologies offers a competitive total compensation package, including benefits and perks, flexible work-life balance, and career development opportunities. The salary range for this position is $114,000 to $164,000 per year, based on experience, education, and location.



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