Senior Technical Support Solutions Expert
3 weeks ago
Job Summary
The role of a Senior Technical Support Solutions Expert at Oracle involves providing strategic technical support to ensure the highest level of customer satisfaction. As an expert member of the technical problem solving/problem avoidance team, you will be responsible for creating and using automated technology and instrumentation to diagnose, document, and resolve/avoid complex issues.
About the Role
This position requires hands-on experience with Exadata Implementations, Oracle Exadata Cloud Services (ExaCC / ExaCS) implementation and administration, in-depth knowledge of ASM architecture, RAC architecture, clustering technologies from different vendors, and thorough understanding of Oracle database features. You will also have extensive hands-on interaction with large Database management systems, good understanding of Support tools and Oracle diagnostics, programming and troubleshooting knowledge in C, C+, good knowledge on Unix, Linux and/or Windows operating systems, good hardware debugging skills, and good understanding of OCI fundamentals.
Responsibilities
- Provide strategic technical support to ensure the highest level of customer satisfaction
- Create and use automated technology and instrumentation to diagnose, document, and resolve/avoid complex issues
- Work as an expert member of the technical problem solving/problem avoidance team
- Routinely address extremely complex, critical customer issues
Requirements
- 7 years experience with Core products or 8 years experience with Applications products
- BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry with 3.0 GPA OR proven professional/technical experience demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Benefits
- Medical, dental, and vision insurance
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
About Us
Oracle uses tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. When everyone's voice is heard, we're inspired to go beyond what's been done before.
-
Technical Solutions Expert
4 weeks ago
Annapolis, Maryland, United States FLASH Technology Group Full timeTechnical Solutions Expert Job OverviewThe FLASH Technology Group is seeking a highly skilled Technical Solutions Expert to join our Remote Operations, Tier II Team. In this role, you will be responsible for providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. You will work closely with other team members...
-
Technical Solutions Expert
7 hours ago
Annapolis, Maryland, United States Highmark Health Full timeJob SummaryWe are seeking a Technical Solutions Expert to join our team. This role is responsible for providing technical expertise and support to ensure the successful delivery of large-scale technical solutions.Key Responsibilities:Providing technical expertise and support to ensure the successful delivery of large-scale technical solutions.Collaborating...
-
Senior SharePoint Solutions Expert
2 weeks ago
Annapolis, Maryland, United States Compu-Vision Consulting Full timeJob Title: Senior SharePoint Solutions ExpertAbout Compu-Vision Consulting:We are a dynamic consulting firm seeking an experienced SharePoint expert to join our team. As a Senior SharePoint Solutions Expert, you will be responsible for designing, developing, and implementing SharePoint solutions that meet the needs of our clients.About the Role:The ideal...
-
Technical Network Solutions Expert
2 weeks ago
Annapolis, Maryland, United States RedZone Technologies Full timeJob OverviewWe are seeking an experienced Technical Network Solutions Expert to join our team at RedZone Technologies. This is a challenging role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality solutions.About the Role:This position involves providing advanced technical support, implementing...
-
Cybersecurity Solutions Expert
50 minutes ago
Annapolis, Maryland, United States Blackwood Associates Inc Full timeAt Blackwood Associates Inc, we are seeking a skilled Cybersecurity Solutions Expert to join our team. As a Senior Presales Engineer for Cybersecurity, you will play a critical role in the sales cycle, owning the technical aspects of customer interactions.With 15+ years of combined experience in InfoSec, IT Operations, Networking teams or Sales Engineering,...
-
Senior Technical Architect
2 days ago
Annapolis, Maryland, United States Technology Resource Experts LLC Full timeJob DescriptionTech-savvy professionals with a passion for innovative system design and development, join us at Technology Resource Experts LLC as we push the boundaries of technology solutions.About UsWe're a forward-thinking company that recognizes the importance of expert systems engineering in today's fast-paced digital landscape. Our team thrives on...
-
Technical Support Expert
11 hours ago
Annapolis, Maryland, United States Avid Technology Professionals Full timeSystems Engineering ServicesAvid Technology Professionals offers a range of systems engineering services designed to help clients achieve their goals. Our team of experts works diligently to ensure that our solutions are tailored to each client's requirements. We provide services such as software and systems engineering, acquisition program management, and...
-
Technical Support Solutions Engineer
4 weeks ago
Annapolis, Maryland, United States Oracle Full timeJob SummaryOracle is seeking a skilled Principal Technical Support Engineer to deliver high-quality post-sales support and solutions to our customer base.About the RoleThis position involves resolving non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and troubleshooting for Electronic Support...
-
Highly Skilled Technical Support Expert
3 days ago
Annapolis, Maryland, United States Yellow Duck Technologies Inc. Full timeCompetitive Salary: $160,000 - $220,000 per yearAbout the Opportunity:Yellow Duck Technologies Inc. is seeking a highly skilled Technical Support Expert to join our team. As a key member of our IT department, you will be responsible for supporting the implementation, maintenance, and troubleshooting of IT systems.Responsibilities:Provide technical support...
-
Remote Technical Support Expert
1 week ago
Annapolis, Maryland, United States GovCIO Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to fill the role of Field Service Engineer III at GovCIO. As a key member of our team, you will be responsible for providing technical support and expertise to our clients and staff.Key Responsibilities:Provide on-site technical support and maintenance for products/equipment.Analyze...
-
Senior Technical Documentation Specialist
2 weeks ago
Annapolis, Maryland, United States VMR Strategic Solutions Full timeJob DescriptionWe are seeking a highly skilled Senior Technical Documentation Specialist to join our team at VMR Strategic Solutions. As a key member of our documentation team, you will be responsible for setting guidelines and standard procedures for producing high-quality technical documents.Key Responsibilities:Create and manage detailed programs and...
-
Senior IT Technical Support Technician
3 weeks ago
Annapolis, Maryland, United States KIMFIXMARYLAND LLC Full timeJob OverviewWe're seeking a highly skilled Senior IT Repair Technician to join our team at KIMFIXMARYLAND LLC.As a key member of our team, you'll be responsible for providing top-notch technical support to our customers, diagnosing and repairing electronic devices, and exceeding customer expectations.Responsibilities:Diagnose and troubleshoot electronic...
-
Technical Systems Expert
3 weeks ago
Annapolis, Maryland, United States Belay Technologies Full timeBelay Technologies is a leading provider of technology and engineering solutions to the Department of Defense (DoD) and commercial clients. Our team is seeking a highly skilled System Administrator to join our Intel Team.About the RoleThis position will be part of the Multi-Factor Authentication (MFA) Help Desk team, responsible for issuing and maintaining...
-
Technical Architect and DevOps Expert
2 days ago
Annapolis, Maryland, United States Technology Resource Experts LLC Full timeJob SummaryWe are seeking an experienced Technical Architect and DevOps Expert to join our team at Technology Resource Experts LLC. As a key member of our team, you will be responsible for designing, implementing, and maintaining complex Infrastructure as Code (IaC) solutions.
-
Senior Technical Project Coordinator
4 weeks ago
Annapolis, Maryland, United States Oracle Full timeJob DescriptionWe are looking for a highly skilled Senior Technical Project Coordinator to join our team at Oracle. As a Senior Technical Project Coordinator, you will be responsible for assisting in the development and execution of organizational goals and objectives. You will also be responsible for providing technical support to the team, analyzing...
-
Senior Engineering Solutions Specialist
4 weeks ago
Annapolis, Maryland, United States Acclaim Technical Services Full timeAbout UsAcclaim Technical Services is a leading provider of language, operations, and technology services to U.S. Federal agencies.We prioritize employee well-being and success through our unique Employee Stock Ownership Plan (ESOP) structure.We consistently rank as a top workplace among DC area firms and continue to grow.Job OverviewSeeking a skilled Senior...
-
Software Engineer, Technical Expert
3 weeks ago
Annapolis, Maryland, United States Tiber Technologies Inc Full timeJob Title: Software Engineer, Technical ExpertEstimated Salary: $175,000 - $225,000 per annum.Company OverviewTiber Technologies Inc is a leading provider of innovative software solutions. We pride ourselves on our collaborative work environment and commitment to professional development.Job DescriptionWe are seeking an experienced Software Engineer to join...
-
Cloud Solutions Architect, Technical Visionary
4 weeks ago
Annapolis, Maryland, United States Acxiom Full timeUnlock Your Potential as a Cloud Solutions Architect at AcxiomJob SummaryWe seek an experienced Cloud Solutions Architect to join our team and drive innovation in cloud solutions. As a key member of our global delivery team, you will collaborate with clients to understand their business objectives and craft comprehensive technical visions that align with...
-
Senior ISSE Position for Compliance Solutions
3 weeks ago
Annapolis, Maryland, United States Sensible Solutions and Technologies Inc Full timeSenior ISSE Role for Compliance Solutions at SSATI**Job Summary**We are seeking a Senior Information Systems Security Engineer (ISSE) to join our team in the Greater Ft. Meade, MD area. As a Senior ISSE, you will be responsible for performing technical security assessments, validating system security requirements, and recommending mitigation strategies. The...
-
Technical Support Specialist
4 weeks ago
Annapolis, Maryland, United States Peterson Technologies Full timeAbout UsPeterson Technologies is a leading provider of innovative solutions to complex technical challenges. Our team of experts is dedicated to delivering exceptional results, and we are seeking a talented Technical Support Specialist to join our ranks.The successful candidate will possess a strong background in system administration, with experience in...