Medical Front Desk Assistant
3 weeks ago
Job Title: Medical Front Desk Assistant
Overview
Join Anne Arundel Urology as a Medical Front Desk Assistant and make a difference in the lives of our patients. As a key member of our front office team, you will provide exceptional patient care and support in a fast-paced medical environment.
Responsibilities
- Welcome patients and visitors, register new patients, and update existing patient demographics.
- Collect co-payments, deductibles, and outstanding balances from patients.
- Coordinate appointments, schedule services, and manage patient flow.
- Ensure accurate and timely processing of patient records, including scanning and filing documents.
- Communicate effectively with patients, providers, and staff to resolve issues and address concerns.
Requirements
- High School Diploma or equivalent required; some college coursework preferred.
- Minimum 1-3 years' experience in customer service or a related field.
- Basic knowledge of healthcare systems operations and EMRs an asset.
- Excellent communication, organizational, and problem-solving skills.
Salary Range
$45,000 - $55,000 per year, depending on experience.
Benefits
A comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
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