Technical Assistance Representative

2 weeks ago


Annapolis, Maryland, United States General Dynamics Full time

We are looking for a skilled Customer Service Operations Specialist to join our team at General Dynamics. In this role, you will provide exceptional support via the telephone, chat, and/or email to our customers and/or technicians.

As a Technical Assistance Representative, you will be responsible for validating work requests for completeness, accuracy, and compliance to established standards. You will also escalate problems or tickets to higher level management when required.

The estimated salary for this position is $35.00 per hour, based on the location in USA MD Annapolis Junction. This figure is calculated considering the job description, required skills, and qualifications.

We offer a comprehensive benefits package, including medical plan options, dental plan options, vision plan, and a 401(k) plan with company match. Our flexible work arrangements allow for full flex work weeks and a variety of paid time off plans.

As a Help Desk Support Expert, you will have opportunities for professional growth and development, including paid education and certifications. You will work with cutting-edge technology and collaborate with a talented team of experts.


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