System Support Professional
3 days ago
ARSIEM Corporation is dedicated to providing top-notch support services to our government clients. With a proven track record of delivering high-quality solutions, we have established ourselves as a trusted partner in the industry.
Job Summary
We are seeking a highly skilled System Support Professional to join our team. This role will involve providing support for IT systems, including implementation, troubleshooting, and maintenance, as well as managing IT system infrastructure and related processes.
- Main Responsibilities:
- Provide support for Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
This position requires an active TS/SCI with a polygraph. You must be a US Citizen for consideration.
$84,000 - $110,000 per year.
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