Client Support Specialist

2 weeks ago


Moonachie, New Jersey, United States Elgen Staffing Full time
Job Overview

Our client, a prominent player in the production of corrugated materials, is seeking a skilled Customer Service Representative to enhance their operations.

The ideal candidate will play a crucial role in addressing customer requirements. Previous experience in a manufacturing customer service environment is essential.

PRIMARY DUTIES:

  • Assist Sales and Customers with order management.
  • Respond to customer inquiries and resolve complaints.
  • Provide detailed information regarding products and services.
  • Diagnose and address product-related issues.
  • Oversee customer orders from initiation to delivery.
  • Maintain and update customer records following interactions.
  • Build and sustain a comprehensive knowledge base of the changing products and services.

ESSENTIAL QUALIFICATIONS:

  • High School Diploma is mandatory.
  • Associate Degree is preferred.
  • Proficient typing and data entry skills are necessary for the role.
  • Prior experience in customer service, sales, or related fields is advantageous.
  • Capability to establish rapport with clients.
  • Strong ability to prioritize tasks and manage multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication abilities.

We encourage you to explore this opportunity and be among the first considered for this role.

Elgen Staffing is recognized as the fastest-growing staffing agency in New Jersey. With a profound understanding of contemporary hiring trends and technologies, we excel in utilizing effective recruiting strategies to connect the best candidates with suitable positions across various sectors.



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