Receptionist

2 days ago


St Louis MO USA, United States HOK Full time
Receptionist Job Description

We are seeking a highly skilled and organized Receptionist to join our team at HOK. As a Receptionist, you will play a vital role in providing exceptional customer service to our clients and internal team members.

Key Responsibilities:
  • Phone and Guest Management: Receive and direct incoming phone calls with professionalism and accuracy, and greet and direct clients and visitors in a courteous and timely manner.
  • Reception Area Maintenance: Maintain the appearance and atmosphere of the lobby in a neat, professional, and attractive manner at all times.
  • Administrative Support: Provide administrative support as directed, including assisting with expense reports, HR tasks, scheduling conference rooms and office meetings, and coordinating food service for meetings.
  • Building Management: Assist the office manager with building management issues and support the interior design team in scheduling lunch presentations and coordinating rep visits.
  • Technology and Sustainability: Learn and assist with meeting room technology and take personal responsibility for fostering a green workplace through sustainable work practices.
Requirements:
  • Communication and Interpersonal Skills: Effective communication skills, both oral and written, and great interpersonal skills to interact with all levels of staff.
  • Customer Service Orientation: Strong customer service orientation and ability to work independently with little to no supervision.
  • Technical Skills: Experience in MS Office, including Word, Excel, PowerPoint, and Outlook, and experience in switchboard/reception work.
  • Education and Experience: High school diploma or equivalent and previous switchboard/reception and clerical/related office experience preferred.
Benefits:

HOK offers a comprehensive benefits plan, including medical, dental, and vision coverage, 401(K) savings plans, disability, life, and accident insurance, paid time off (PTO), and parental leave.

HOK is a drug-free workplace and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.


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