Front Desk Coordinator

2 weeks ago


Tallahassee, United States DNA Comprehensive Therapy Services LLC Full time
Job Title: Front Desk Receptionist

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at DNA Comprehensive Therapy Services LLC. As a Front Desk Receptionist, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities:
  • Welcome patients and visitors, and provide information about our services and policies.
  • Schedule appointments and direct walk-in patients and emergencies as needed.
  • Answer phone calls and route them to the appropriate staff member.
  • Register patients and collect necessary documentation.
  • Verify patient coverage and compute charges.
  • Collect deposits or co-pays and issue receipts.
  • Work closely with providers and medical assistants to ensure smooth patient flow.
  • Remind patients of upcoming appointments and follow up on no-shows.
Requirements:
  • High school diploma or equivalent required.
  • One year of medical experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of medical terminology and office software.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A supportive and collaborative work environment.


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