Front Desk Sales Associate

5 days ago

Tallahassee, United States MMJ Health FL Full time $17 - $20
Front Desk Sales Associate for a premier Medical Marijuana Doctor. Growth opportunity Great culture Ground floor opportunity Join the front lines of MMJ Health across one of our 19 locations in Florida

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Description

We are looking for a driven and attentive individual to join our growing team as a Front Desk Associate As the first person our patients interact with when they come into one of our 19 clinics, you will be the very first impression for patients of our Company. We have developed a tried and tested way of assisting medical marijuana patients to make sure their visits are educational, informative and efficient. As Front Desk Associate, you will be responsible for ensuring our patients are receiving an industry leading experience during their appointment. The Front Desk Associate is naturally a strong multitasker that puts patients first, is well organized, computer literate and an efficient time manager. The position requires confidence in being able to handle questions and objections, book follow-up appointments, assist the physician in tasks and collect deposits, among other responsibilities. Candidates with experience in customer service, administrative duties, and sales are highly encouraged to apply.

Qualifications:

Ample experience in running a robust front desk, and dealing with difficult and or demanding patients
Ability to prioritize and multitask while delivering an excellent patient experience
Strong computer literacy skills including efficient typing and knowledge of Google Suite
Experience in sales-closing and objection handling
Motivation and drive to hit metrics for booking next appointments and retention patients
Excellent written and verbal communication skills
Strong attention to detail
Takes directions well and ability to follow an exact procedure
Strong organizational skills
Mastery of PC and Mac and shortcuts / commands
High school diploma required, Associate and Bachelor degree preferred
Ability to pass a federal background check; no felonies - Required
MUST have your own, reliable transportation

Responsibilities:

Greeting and checking-in patients
Collecting appointment payments, follow-up appointment deposits, and upselling our other services
Assisting the Physician with computer tasks including navigating to Patient Charts and looking up patients in the registry
Assisting patients with their medical marijuana application to the OMMU in a timely manner
Keeping the doctor’s schedule on time while meeting performance metrics
Effectively communicate our patient journey and showcase the value of being a patient with our physician office
Handle any objections or questions that the patient may have
Properly prepare and organize the physicians and clinic for the day
Answer inbound telephone calls
Remind patients of upcoming visits
Maintain stock of general office supplies
Perform other physician office administrative tasks

Experience:

Sales: 1 year (Preferred)
Front Desk: 2 years (Preferred)

Language: English

Job Type: Part-time

Pay: $17.00-$20.00

Pay Type: Hourly

Benefits:

401(k)
100% Employee discount + Friends and Family discount
Discounts to Local Dispensaries
Health insurance
Vision insurance
Paid time off
Professional Development

Expected hours: 8 – 24 per week

Shift:

8 hour shift
Monday-Friday

Ability to Relocate: Tallahassee, FL: Relocate before starting work (Required)

Willingness to travel: 25% (Required)

Work Location: 5442 Thomasville Road, Tallahassee, FL 32312

Salary

$17 - $20 per hour

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