Front Desk Coordinator

4 days ago


Tallahassee, Florida, United States Florida First Psychiatry Specialist Full time
Job Brief

We are seeking a highly skilled and organized Front Desk Receptionist to provide exceptional customer service and administrative support at our main entrance. As the first point of contact for visitors, you will be responsible for creating a positive and welcoming experience for our guests.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle complaints and provide accurate information in a professional and courteous manner. A customer-oriented approach and a friendly demeanor are essential for this role.

Key Responsibilities
  • Ensure the front desk area is tidy and well-organized, with all necessary materials and supplies readily available.
  • Greet and welcome guests, providing a warm and friendly welcome.
  • Answer questions and address complaints in a professional and courteous manner.
  • Answer all incoming calls and redirect them or take messages as necessary.
  • Receive and distribute letters, packages, and other mail and parcels.
  • Prepare outgoing mail by drafting correspondence and securing parcels.
  • Check, sort, and forward emails in a timely and efficient manner.
  • Monitor office supplies and place orders as needed.
  • Keep updated records and files, including office expenses and costs.
  • Perform other duties as assigned, including travel arrangements and scheduling.
Requirements
  • Proven experience as a front desk representative, agent, or relevant position.
  • Familiarity with office machines, including fax and printer equipment.
  • Knowledge of office management and basic bookkeeping principles.
  • Proficient in English, both written and spoken.
  • Excellent knowledge of MS Office, particularly Excel and Word.
  • Strong communication and interpersonal skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills and a customer service orientation.
  • High School diploma; additional qualifications are a plus.


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