Front Desk Coordinator

3 weeks ago


Tallahassee, Florida, United States DNA Comprehensive Therapy Services Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Elite DNA Behavioral Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients and visitors.

Key Responsibilities
  • Welcome patients and visitors, and provide a warm and welcoming environment
  • Manage patient scheduling, including appointments and walk-ins
  • Answer and direct phone calls, and respond to patient inquiries
  • Register patients, collect documentation, and verify insurance coverage
  • Process payments, collect deposits, and issue receipts
  • Work closely with providers and medical assistants to ensure seamless patient flow
  • Remind patients of upcoming appointments and follow up on no-shows
  • Communicate patient concerns and issues to clinic managers
Requirements
  • High school graduate or equivalent
  • One year of medical experience in a similar setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of medical terminology and triage procedures
  • Ability to relate to patients and understand their needs
What We Offer

We offer a competitive compensation package, including medical, dental, and vision benefits, as well as opportunities for growth and professional development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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