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Medical Front Desk Coordinator
1 month ago
At Tallahassee Orthopedic and Sports Physical Therapy, we are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team. This role is responsible for providing exceptional customer service, managing patient flow, and ensuring a seamless experience for our patients.
Key Responsibilities:- Provide warm and welcoming greetings to patients and visitors
- Check patients in and out for appointments, ensuring all necessary documents are accurate and complete
- Answer phone calls and direct patients to the appropriate area or person
- Accurately register patients and create patient accounts within our Electronic Medical Records system
- Schedule patient appointments for both new and existing patients
- Perform routine administrative duties, including data entry and collection of payments
- Maintain HIPAA compliance and demonstrate excellent customer service skills
- High School Diploma or equivalent required
- Basic office support skills, including MS Office and data entry
- Excellent telephone etiquette and customer service skills
- Verbal and written communication skills
We offer a competitive salary, generous PTO, and a comprehensive benefits package. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team.