Client Relations Specialist
1 week ago
Overview:
The position of Client Relations Specialist is designed to ensure customer interactions are handled with warmth and professionalism.
The Client Relations Specialist plays a vital role in delivering VPNE's exceptional service standards, ensuring that customers and guests enjoy a remarkable experience.
Key Responsibilities:
Prioritize creating outstanding guest experiences in every interaction
Contribute to a secure environment for all guests and staff in accordance with company and site-specific protocols
Maintain a welcoming demeanor that is ready to assist guests
Engage with guests through eye contact and a friendly smile
Focus on providing assistance to guests as the main priority
Work effectively and efficiently to support guests without haste
Utilize VPNE's preferred language when communicating with guests
Adhere to all cash handling procedures as outlined by company policies
Qualifications:
Experience:
Entry Level
Language Proficiency:
Fluent in English, both spoken and written
Educational Background:
High School Diploma or GED
Additional Requirements:
Ability to read, write, and verbally communicate in English
Capability to navigate various locations both indoors and outdoors while engaging in bending, prolonged standing, running, and sitting in all weather conditions
Ability to obtain medical and security clearance for multiple locations
Manual dexterity to operate essential office equipment, including computers and cash registers
Mental acuity to process cash and manual transactions
Strong customer service orientation
Ability to lift a minimum of 50 pounds and push at least 200 pounds
Must be at least 18 years of age
Willingness to maintain a positive demeanor during every customer interaction
Adhere to uniform standards while on duty
Ability to foster relationships with customers
Strong organizational and problem-solving skills
Benefits:
Weekly pay
Medical, Dental, and Vision coverage
401K plan with company matching
Employee discount programs
Short-term disability coverage
Accident insurance
Life insurance
VPNE is a family-owned, dynamic, and rapidly expanding organization based in the Greater Boston Area.
We serve as the parking and transportation partner for prestigious healthcare institutions, commercial property owners and developers, financial organizations, and hospitality firms.
We encourage internal growth and embody our company's family values in a continuously growing business. Our team members are enthusiastic, friendly, and proactive in helping VPNE enhance its brand.Are you a committed professional who flourishes in a lively, fast-paced, team-oriented atmosphere? Do you want to be part of a community of spirited, driven, and diverse employees?
If so, consider joining VPNE.
We are a recognized leader in the hospitality sector, seeking individuals like you to help us advance our clients' businesses and strengthen their brands.
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