Client Relations Specialist

1 week ago


Providence Rhode Island, United States VPNE Parking Solutions Full time

Overview:
The position of Client Relations Specialist is designed to ensure customer interactions are handled with warmth and professionalism.

The Client Relations Specialist plays a vital role in delivering VPNE's exceptional service standards, ensuring that customers and guests enjoy a remarkable experience.


Key Responsibilities:
Prioritize creating outstanding guest experiences in every interaction

Contribute to a secure environment for all guests and staff in accordance with company and site-specific protocols

Maintain a welcoming demeanor that is ready to assist guests

Engage with guests through eye contact and a friendly smile

Focus on providing assistance to guests as the main priority

Work effectively and efficiently to support guests without haste

Utilize VPNE's preferred language when communicating with guests

Adhere to all cash handling procedures as outlined by company policies

Qualifications:

Experience:
Entry Level

Language Proficiency:
Fluent in English, both spoken and written

Educational Background:
High School Diploma or GED

Additional Requirements:
Ability to read, write, and verbally communicate in English

Capability to navigate various locations both indoors and outdoors while engaging in bending, prolonged standing, running, and sitting in all weather conditions

Ability to obtain medical and security clearance for multiple locations

Manual dexterity to operate essential office equipment, including computers and cash registers

Mental acuity to process cash and manual transactions

Strong customer service orientation

Ability to lift a minimum of 50 pounds and push at least 200 pounds

Must be at least 18 years of age

Willingness to maintain a positive demeanor during every customer interaction

Adhere to uniform standards while on duty

Ability to foster relationships with customers

Strong organizational and problem-solving skills

Benefits:
Weekly pay

Medical, Dental, and Vision coverage

401K plan with company matching

Employee discount programs

Short-term disability coverage

Accident insurance

Life insurance

VPNE is a family-owned, dynamic, and rapidly expanding organization based in the Greater Boston Area.

We serve as the parking and transportation partner for prestigious healthcare institutions, commercial property owners and developers, financial organizations, and hospitality firms.

We encourage internal growth and embody our company's family values in a continuously growing business. Our team members are enthusiastic, friendly, and proactive in helping VPNE enhance its brand.

Are you a committed professional who flourishes in a lively, fast-paced, team-oriented atmosphere? Do you want to be part of a community of spirited, driven, and diverse employees?

If so, consider joining VPNE.

We are a recognized leader in the hospitality sector, seeking individuals like you to help us advance our clients' businesses and strengthen their brands.



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