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Client Relations Specialist

2 months ago

Providence, Rhode Island, United States Greenlining Management Full time

About Us: Greenlining Management is a distinguished consulting firm specializing in sales and marketing within the telecommunications sector. Our mission is to empower prominent brands by optimizing their profitability and enhancing their market presence through innovative revenue-generating strategies.

Position Overview: We are in search of a motivated entry-level Customer Service Associate to bolster our customer service, marketing, and sales efforts. The successful candidate will be instrumental in executing customer service and sales functions, effectively representing our brand, and fostering strong relationships with clients.

Key Responsibilities:

  • Interact directly with customers, showcasing in-depth product knowledge and educating them about our offerings.
  • Conduct market research to connect with both new and existing customers, thereby driving sales growth.
  • Articulate product and service features and advantages tailored to individual customer needs.
  • Address customer objections during the sales process and deliver prompt, professional responses to inquiries.
  • Engage in product training sessions and collaborate effectively with team members.

Qualifications:

  • A High School Diploma or equivalent is mandatory.
  • 1-2 years of experience in customer service or sales is preferred.
  • Excellent communication skills, both verbal and nonverbal.
  • A strong desire for professional growth, coupled with a robust work ethic and effective time management skills.
  • A positive and professional attitude when engaging with colleagues and customers.