Room Service Manager
9 hours ago
We are seeking a highly motivated and experienced Room Service Manager to join our team at Marriott International. As a key member of our food and beverage operations, you will be responsible for ensuring exceptional customer service and maintaining the highest standards of quality and efficiency in our room service operations.
Key Responsibilities- Manage day-to-day operations of room service, including supervising staff and ensuring compliance with company policies and procedures.
- Lead and motivate a team of hospitality professionals to deliver outstanding guest experiences and achieve business objectives.
- Develop and implement strategies to improve service quality, efficiency, and profitability.
- Collaborate with other departments to ensure seamless operations and excellent guest satisfaction.
- Monitor and control expenses to achieve budgeted goals and maintain a high level of customer satisfaction.
- High school diploma or equivalent required; 4 years of experience in food and beverage, culinary, or related field preferred.
- Strong leadership and communication skills, with ability to motivate and develop a team.
- Excellent customer service skills, with ability to handle guest complaints and concerns.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Basic math skills and ability to maintain accurate records and reports.
Marriott International offers a competitive salary range of $61,000 to $80,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.
Join our team and become part of a global hospitality leader that is committed to delivering exceptional experiences for our guests and employees alike.
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