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Dining Room Ambassador

2 months ago

Newport Beach, California, United States Big Canyon Country Club Careers Full time
About the Role

We are seeking a highly skilled and experienced Dining Room Ambassador to join our team at Big Canyon Country Club Careers. As a Dining Room Ambassador, you will be responsible for creating a warm and welcoming atmosphere for our members and guests.

Key Responsibilities
  • Member and Guest Relations: Greet members and guests in a friendly and courteous manner, creating a lasting positive impression.
  • Table Management: Monitor the dining area, ensuring tables are clean and ready for guests, and manage the flow of members to ensure a seamless dining experience.
  • Service Standards: Maintain high standards of service, adhering to our club's policies and procedures.
  • Communication: Respond to member inquiries in a timely and professional manner, providing accurate information and resolving any issues that may arise.
  • Team Collaboration: Work closely with the service team to ensure seamless execution of meal periods and side work.
  • Administrative Duties: Assist managers and supervisors with administrative tasks, maintaining a stocked, tidy, and clean work area.
Requirements
  • Experience: Prior club or hospitality experience preferred, with a strong background in fine dining and customer service.
  • Knowledge: Basic knowledge of service styles and etiquette, including table settings, order of service, and wine service.
  • Skills: Strong interpersonal and communication skills, with the ability to multitask in a fast-paced environment.
  • Availability: Available to work on all holidays and weekends, with a flexible schedule to meet the needs of the club.