Room Service Manager
1 day ago
Surf & Sand Resort, a renowned luxury resort in Laguna Beach, is seeking a highly skilled Room Service Manager to oversee the delivery of exceptional food and beverage experiences to our guests. As a key member of our Food and Beverage team, you will be responsible for ensuring prompt, efficient, and professional service to our guests in their rooms.
Key Responsibilities:- Manage and supervise Room Service and Honor Bar staff to maintain high levels of employee morale and department productivity.
- Create and post schedules for all Room Service and Honor Bar staff on a weekly basis.
- Monitor labor and overtime costs to ensure payroll expenses stay within budgetary guidelines.
- Oversee and monitor food and beverage inventory of honor bars to ensure quality and profitability.
- Continuously monitor and control departmental expenditures to meet operational standards while maintaining annual budget.
- Monitor guest surveys and mystery shopping scores to take appropriate action to improve service.
- High school diploma or equivalent required.
- Minimum three years of experience in Food & Beverage Department of hotel industry, with emphasis on Room Service and Catering.
- English fluency required.
- Computer literacy and valid California driver's license required.
Competitive and progressive benefits, including complimentary meals, and the opportunity to work in a beautiful oceanfront location. If you are a motivated and experienced professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Room Service Operations Manager
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Laguna Beach, California, United States Surf & Sand Resort Full timeJob SummaryThe Room Service Manager is responsible for overseeing the Room Service and Honor Bar operations at Surf & Sand Resort. This role requires a strong leader who can ensure prompt, efficient, and professional service of food and beverages to hotel guests in their rooms.Key ResponsibilitiesInterview, hire, train, schedule, support, review, discipline,...
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