Customer Service Representative

1 week ago


St Louis, Missouri, United States Jillys Cupcake Bar & Cafe Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Staff Member at Jillys Cupcake Bar & Cafe. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our business.

Key Responsibilities:

  • Customer Service: Greet and interact with customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Food and Beverage Service: Take orders, serve food and beverages, and maintain a clean and organized dining area.
  • Upselling and Promotions: Offer recommendations and promotions to customers, increasing sales and revenue for the business.
  • Teamwork: Collaborate with other team members to ensure seamless service, maintain a positive attitude, and contribute to a productive and efficient work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities as needed.

Requirements:

  • Age: Must be at least 21 years old.
  • Experience: Previous experience in customer service, food and beverage service, or a related field is preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and a positive attitude.

What We Offer:

  • Competitive Pay: A competitive hourly wage, with opportunities for tips and bonuses.
  • Benefits: A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.
  • Career Advancement: Opportunities for career advancement and professional growth within the company.


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