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Assistant Community Manager
2 months ago
Cascade Management, Inc. is a leading provider of property and asset management services, with a rich history dating back to 1974. Our commitment to our properties, owners, and employees remains fundamental to our values.
We are dedicated to delivering exceptional service and creating a positive experience for our stakeholders. Our Service Model, which includes being Friendly, Helpful, Knowledgeable, Respectful, and Responsive, is the foundation of everything we do.
Job SummaryWe are seeking an Assistant Community Manager to join our team. The successful candidate will assist the Community Manager in coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings.
Key Responsibilities- Assist Community Manager with overseeing complex operations, ensuring highest possible occupancy through continuous outreach efforts and advertisements.
- Complete and submit timely weekly reports; maintain neat and legible records.
- Implement CMI's policies as found in the MPM.
- Ensure compliance with applicable federal and state regulations associated with business operations.
- Notify residents of Rental Assistance when assigned by the corporate office.
- Transfer of over/under-housed residents by moving residents to properly sized housing unit.
- Show apartments, accept applications, and screen applicants to determine eligibility.
- Understand rental agreement and residency policies and be able to explain them to residents.
- Handle resident evictions along with the service and preparation of appropriate notices.
- Maintain waiting list files of eligible applicants and files of removed/rejected applicants.
- Collect rents, maintain petty cash, and ensure proper accounting of monies collected.
- File and maintain resident records.
- Prepare budget recommendations and submit to Community Manager for review.
- Promote harmonious relations among tenants, employees, owners, and the local community.
- Enforce house rules in accordance with company policies and procedures.
- Make recommendations to management for improvement of company policies, procedures, and practices.
- Regular and reliable attendance during scheduled hours.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, and Registrations:
Valid Driver's License and insurance is required.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.