Hotel Front Desk Supervisor
18 hours ago
We are seeking a skilled and experienced Hotel Front Desk Manager to lead our front office team at the Fairfield Inn Downtown Salt Lake City in Utah.
Key Responsibilities:- Manage the front desk operations, ensuring exceptional guest service and adherence to hotel policies.
- Supervise and train front office staff, promoting a positive and productive work environment.
- Monitor and control the front desk budget, ordering office supplies as needed.
- Generate occupancy reports and provide financial information to the general manager.
- Engage with guests, resolving complaints and providing assistance with inquiries.
- High school diploma or equivalent required.
- At least 1 year of experience in the hospitality industry, preferably in a front desk or office management role.
- Excellent communication, management, and multitasking skills.
- Proficient in Microsoft Word and Excel, with experience in bookkeeping a plus.
As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.
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