Hotel Front Desk Supervisor

18 hours ago


Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full time
Job Title: Hotel Front Desk Manager

We are seeking a skilled and experienced Hotel Front Desk Manager to lead our front office team at the Fairfield Inn Downtown Salt Lake City in Utah.

Key Responsibilities:
  • Manage the front desk operations, ensuring exceptional guest service and adherence to hotel policies.
  • Supervise and train front office staff, promoting a positive and productive work environment.
  • Monitor and control the front desk budget, ordering office supplies as needed.
  • Generate occupancy reports and provide financial information to the general manager.
  • Engage with guests, resolving complaints and providing assistance with inquiries.
Requirements:
  • High school diploma or equivalent required.
  • At least 1 year of experience in the hospitality industry, preferably in a front desk or office management role.
  • Excellent communication, management, and multitasking skills.
  • Proficient in Microsoft Word and Excel, with experience in bookkeeping a plus.
About Us:

As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.



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