Front Desk Representative
3 days ago
We are seeking a skilled and friendly Hotel Front Desk Agent to join our team at The Grand America Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, managing reservations, and ensuring a seamless check-in and check-out experience.
Key Responsibilities:- Guest Check-In and Check-Out: Greet and register guests, manage reservations, and provide information about rooms, rates, and amenities.
- Customer Service: Respond to guest inquiries, resolve issues, and provide timely and knowledgeable responses to ensure guest satisfaction.
- Cash Handling: Calculate and post monies, receipts, and guest accounts using accurate cash handling methods and established procedures.
- Communication: Answer phone calls, schedule wake-up calls, and page guests to provide timely and efficient service.
- Teamwork: Collaborate with other team members to ensure seamless operations and maintain a friendly, cheerful, and courteous demeanor at all times.
- Experience: Previous experience in the hotel industry, preferably with OPERA system.
- Skills: Excellent communication, interpersonal, and customer service skills.
- Physical Demands: Ability to work on your feet, climb stairs, and carry heavy weights.
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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Hotel Front Desk Representative
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Front Desk Representative
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Salt Lake, Utah, United States Arbor Lodging Full time{"h1": "Front Desk Agent Job Description", "p": "At Arbor Lodging, we are committed to providing exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for our guests, responsible for registering them, verifying reservations, and addressing any questions or concerns they may have. Your key responsibilities will...
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Front Desk Representative
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Front Desk Representative
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