Hotel Front Desk Agent
2 days ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at La Quinta Inn & Suites, Salt Lake City Airport. As a Hotel Front Desk Agent, you will be responsible for providing exceptional guest service, managing room bookings, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Provide warm and welcoming service to guests, ensuring a positive and memorable experience
- Manage room bookings, including online and in-person reservations, and answer inquiries about available rooms, amenities, and room rates
- Handle customer complaints and concerns in a professional and courteous manner
- Perform regular bookkeeping duties, including updating guest information and ensuring accurate room assignments
- Collaborate with housekeeping to ensure guest rooms are ready and clean
- High school graduate or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Previous experience in the hospitality industry preferred
La Quinta Inn & Suites, Salt Lake City Airport is a community-driven hotel that provides outstanding hospitality to our guests and a fulfilling work experience for our team members. We are committed to creating a positive and vibrant work environment that empowers our team to deliver exceptional guest experiences every day.
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