Hotel Front Desk Agent

2 days ago


Salt Lake, Utah, United States La Quinta Inn & Suites , Salt Lake City Airport Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at La Quinta Inn & Suites, Salt Lake City Airport. As a Hotel Front Desk Agent, you will be responsible for providing exceptional guest service, managing room bookings, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive and memorable experience
  • Manage room bookings, including online and in-person reservations, and answer inquiries about available rooms, amenities, and room rates
  • Handle customer complaints and concerns in a professional and courteous manner
  • Perform regular bookkeeping duties, including updating guest information and ensuring accurate room assignments
  • Collaborate with housekeeping to ensure guest rooms are ready and clean
Requirements
  • High school graduate or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Previous experience in the hospitality industry preferred
About Us

La Quinta Inn & Suites, Salt Lake City Airport is a community-driven hotel that provides outstanding hospitality to our guests and a fulfilling work experience for our team members. We are committed to creating a positive and vibrant work environment that empowers our team to deliver exceptional guest experiences every day.



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