Hotel Front Desk Auditor

4 weeks ago


Salt Lake, Utah, United States Residence Inn Salt Lake City Cottonwood Full time
Job Summary

We are seeking a detail-oriented and organized Night Auditor to join our team at Residence Inn Salt Lake City Cottonwood. As a Night Auditor, you will be responsible for ensuring the accuracy of front office accounting records and preparing a summary of cash, check, and credit card activities.

Key Responsibilities:

  • Post room charges and taxes to guest accounts.
  • Process guest charges, vouchers, and credit card vouchers.
  • Transfer charges and deposits to master accounts.
  • Verify that all charges are assigned to the appropriate departments.
  • Track room revenues, occupancy percentages, and other front office statistics.
  • Prepare a summary of cash, check, and credit card activities.
  • Balance the day's charges, making corrections as necessary.
  • Operate hotel PMS and other front office equipment.
  • Respond to guest needs, special requests, and complaints.

Requirements:

  • Ability to walk or stand for long periods of time.
  • Ability to communicate effectively both verbally and in writing.

Qualifications:

  • Minimum one year of hotel front desk experience, with experience handling cash, accounting procedures, and general administrative tasks.


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