Hotel Front Desk Representative

1 day ago


Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full time
Job Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Front Desk Representative at the Fairfield Inn Downtown Salt Lake City in Utah.

Key Responsibilities:
  • Provide exceptional customer service to guests, addressing their needs and resolving any issues in a timely and professional manner.
  • Manage guest bookings and reservations, ensuring accuracy and efficiency.
  • Offer recommendations and provide information on local attractions, restaurants, and activities, showcasing local knowledge and expertise.
  • Coordinate events, excursions, and transportation for hotel guests as needed, demonstrating organizational skills and attention to detail.
  • Serve as a point of contact for guests, listening to their needs and providing solutions in a friendly and approachable manner.
Requirements:
  • At least one year of experience in the hospitality industry, preferably in a front desk or concierge role.
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to handle stressful situations and provide top-notch customer service.
  • Local knowledge of the area, with the ability to recommend restaurants, activities, and attractions to guests.
About Us:

Come and experience the best of hospitality at the Fairfield Inn Downtown Salt Lake City, where we pride ourselves on providing exceptional service and creating unforgettable experiences for our guests.



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