Patient Services Coordinator

4 days ago


Fort Mill, South Carolina, United States OrthoCarolina Full time
Job Title: Patient Services Specialist

At OrthoCarolina, we are committed to providing exceptional patient care and service. We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at our OrthoCarolina Fort Mill Physical Therapy office location.

Job Summary:

The Patient Services Specialist will be responsible for greeting patients, preparing forms, collecting and verifying patient information, and entering data into our electronic health record system. This role will also involve answering phone calls, making appointments, and performing cashier duties as directed.

Key Responsibilities:
  • Greet patients and prepare forms for their visit
  • Collect and verify patient information, including demographic and insurance data
  • Enter patient information into our electronic health record system
  • Answer phone calls and direct calls to the appropriate staff member
  • Make appointments and perform cashier duties as directed
  • Follow established procedures for releasing medical information and completing FMLA/disability forms
Requirements:
  • High school graduate or equivalent required; associate or bachelor's degree preferred
  • Minimum of one year experience in a medical clinic setting
  • Good customer and computer skills
  • Working knowledge of insurance and medical terminology
Benefits:

OrthoCarolina offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and tuition reimbursement. We are committed to providing our employees with opportunities for career advancement and continuing education.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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