Patient Services Coordinator

3 weeks ago


Fort Mill, South Carolina, United States OrthoCarolina Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at OrthoCarolina. This part-time position is responsible for providing exceptional patient care and administrative support in our busy orthopedic clinic.

Key Responsibilities
  • Prepare patient paperwork and forms for timely and accurate processing of claims.
  • Answer incoming phone calls, direct calls, make appointments, and perform cashier duties as directed.
  • Collect and verify patient information, including co-payments and balances due.
  • Follow established procedures for release of medical information and FMLA/disability forms completion.
Requirements
  • High school graduate or equivalent required; associate or bachelor's degree preferred.
  • Minimum one year experience in a medical clinic setting; good customer and computer skills, and working knowledge of insurance.
  • Knowledge of medical terminology preferred.
Benefits
  • Medical, dental, and vision insurance.
  • Health savings account.
  • Life insurance.
  • Voluntary supplemental life insurance.
  • Voluntary critical illness/accident/hospital indemnity insurance.
  • Short-term and long-term disability insurance.
  • 401(k)/ROTH retirement plan.
  • Employer 401(k) safe harbor.
  • 401(k) profit-sharing plan.
  • 529 savings plan.
  • Employee assistance program.
  • Voluntary wellness program.
  • Tuition reimbursement.
  • Voluntary legal plan/identity theft.

OrthoCarolina is a leading independent academic orthopedics practice serving North Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Our team is committed to improving the lives of all we serve by providing premier patient care and personalized service.



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