Patient Services Coordinator
3 weeks ago
We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at OrthoCarolina. This part-time position is responsible for providing exceptional patient care and administrative support in our busy orthopedic clinic.
Key Responsibilities- Prepare patient paperwork and forms for timely and accurate processing of claims.
- Answer incoming phone calls, direct calls, make appointments, and perform cashier duties as directed.
- Collect and verify patient information, including co-payments and balances due.
- Follow established procedures for release of medical information and FMLA/disability forms completion.
- High school graduate or equivalent required; associate or bachelor's degree preferred.
- Minimum one year experience in a medical clinic setting; good customer and computer skills, and working knowledge of insurance.
- Knowledge of medical terminology preferred.
- Medical, dental, and vision insurance.
- Health savings account.
- Life insurance.
- Voluntary supplemental life insurance.
- Voluntary critical illness/accident/hospital indemnity insurance.
- Short-term and long-term disability insurance.
- 401(k)/ROTH retirement plan.
- Employer 401(k) safe harbor.
- 401(k) profit-sharing plan.
- 529 savings plan.
- Employee assistance program.
- Voluntary wellness program.
- Tuition reimbursement.
- Voluntary legal plan/identity theft.
OrthoCarolina is a leading independent academic orthopedics practice serving North Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Our team is committed to improving the lives of all we serve by providing premier patient care and personalized service.
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