Sustainability Coordinator

5 days ago


Fort Mill, South Carolina, United States Domtar Full time
Job Summary

The Paper Excellence Group, a leading manufacturer of pulp, paper, packaging, tissue, and wood products, is seeking a highly skilled Sustainability Coordinator to join its team. Reporting to the Senior Manager, Sustainability Strategic Partnerships & Engagement, this role plays a critical part in coordinating sustainability-related requests from the Group's extensive customer base.

Main Responsibilities
  • Manage the Group's system for responding to customer questionnaires and surveys, ensuring prompt and accurate responses.
  • Work cross-functionally to gather business insight and provide expert advice on sustainability matters to customers.
  • Act as a subject matter expert on sustainability, creating company policies, procedures, and information related to customer needs.
  • Lead the awards and recognition program, identifying opportunities for submissions and completing related applications.
  • Conduct research and benchmarking on sustainability initiatives for customers, suppliers, and competitors.
  • Manage outside questions and communications received through a general email box, ensuring accurate and timely responses.
  • Assist in scheduling and coordinating sustainability committee meetings, including note-taking.
  • Help maintain the sustainability section of the Group website.
Requirements
  • Bachelor's degree in sustainability or a related field.
  • Experience in working with sustainability/ESG standards within the pulp and paper industry is preferred.
Key Skills
  • Excellent interpersonal, verbal, and written communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple projects and priorities.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Proven success working in customer service environments, self-sufficient, results-driven, and detail-oriented customer service mindset.
  • Proactive and intellectually curious, with a challenge to the status quo, business acumen, and judgment.

Domtar is an equal opportunity employer, committed to diversity and inclusion. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.



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