Member Services Associate
1 week ago
Position Summary:
The Member Services Associate plays a crucial role in delivering exceptional service to our members. This position involves:
- Providing essential teller services and addressing member inquiries effectively.
- Promoting and educating members about various Credit Union products and services.
- Facilitating the opening of accounts and financial products for members.
- Processing loan applications while ensuring all necessary documentation is accurately collected.
- Assisting members with any issues related to their debit cards.
- Supporting colleagues as needed to maintain operational efficiency.
- Carrying out additional responsibilities as assigned by management.
Qualifications:
- A minimum of 2 years of experience in customer service or office settings.
- Previous experience in the banking sector is advantageous.
- Strong listening abilities coupled with excellent verbal and written communication skills.
- Exceptional attention to detail and the capability to manage multiple tasks simultaneously.
- An Associate's degree is preferred.
Benefits:
- Attractive salary package.
- 401K plan funded by the Credit Union.
- Generous paid time off policy.
- Engaging social events including plays, dinners, and an annual picnic.
Position Type:
Part-time role, requiring 20 hours per week across 4 days.
This job description outlines the primary responsibilities and qualifications for the position. It is not exhaustive and may include other tasks as assigned by management.
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