Member Services Associate

1 week ago


Trumbull, Connecticut, United States Credit Union Full time
Job Overview

Position Summary:

The Member Services Associate plays a crucial role in delivering exceptional service to our members. This position involves:

  • Providing essential teller services and addressing member inquiries effectively.
  • Promoting and educating members about various Credit Union products and services.
  • Facilitating the opening of accounts and financial products for members.
  • Processing loan applications while ensuring all necessary documentation is accurately collected.
  • Assisting members with any issues related to their debit cards.
  • Supporting colleagues as needed to maintain operational efficiency.
  • Carrying out additional responsibilities as assigned by management.

Qualifications:

  • A minimum of 2 years of experience in customer service or office settings.
  • Previous experience in the banking sector is advantageous.
  • Strong listening abilities coupled with excellent verbal and written communication skills.
  • Exceptional attention to detail and the capability to manage multiple tasks simultaneously.
  • An Associate's degree is preferred.

Benefits:

  • Attractive salary package.
  • 401K plan funded by the Credit Union.
  • Generous paid time off policy.
  • Engaging social events including plays, dinners, and an annual picnic.

Position Type:

Part-time role, requiring 20 hours per week across 4 days.

This job description outlines the primary responsibilities and qualifications for the position. It is not exhaustive and may include other tasks as assigned by management.



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