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Customer Service Representative

2 months ago

Trumbull, Connecticut, United States free-classifieds-usa Full time

Job Summary: We are seeking a highly skilled and dedicated Guest Service Support Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and support to our guests.

Responsibilities:

  • Provide a wide range of services to ensure food and beverage operations run smoothly, including setting tables, assisting the kitchen, and cleaning work areas and replenishing supplies.
  • Take the initiative to deliver a memorable and unique experience for our guests, with food and drinks on the side.
  • Work collaboratively with the team to create a safe and welcoming environment for our guests.
  • Follow company policies and procedures, uphold quality standards, and ensure uniform, personal appearance, and communications are professional.
  • Manage the menu, including reading and visually verifying information.
  • Take a hands-on approach to work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Requirements:

  • Ability to work on your feet and move around for an extended time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.

About Us: Marriott International is a leading hospitality company that is committed to providing exceptional service and experiences to our guests. We are a diverse and inclusive company that values our employees and provides opportunities for growth and development.