Operations Specialist

6 days ago


Lititz, Pennsylvania, United States WebstaurantStore Full time
About the Role

WebstaurantStore, a leading online restaurant supply company, is seeking a skilled Product Owner to join our Operations Support Services (OSS) department. As a Product Owner, you will play a critical role in collaborating with stakeholders to identify and understand business needs, and working with software development teams to manage projects that turn those needs into functional products.

Key Responsibilities
  • Process Expertise: Develop in-depth knowledge of internal processes and software tools, and apply that expertise to drive system creation and improvements.
  • Business Representation: Represent the best interests of the business, stakeholders, and end-users as part of a cross-functional agile development team.
  • Resource Prioritization: Prioritize development resources to implement the most valuable enhancements and corrections to warehouse systems, and work towards minimum viable product on new software.
  • Project Management: Manage and organize multiple projects that vary in complexity and importance.
Requirements
  • Experience: Prior experience as a product owner or project manager coordinating software integrations.
  • Warehouse Automation: Prior experience with warehouse automation systems and software, including warehouse management systems and/or warehouse execution systems (WMS/WES), and automated storage and retrieval systems (AS/RS).
  • Technical Skills: Working knowledge of AutoCAD and 3D modeling software (such as Emulate3D).
  • Soft Skills: Exceptional organization and communication skills, advanced critical-thinking and problem-solving abilities, confidence in navigating grey areas and making independent decisions, a results-oriented mindset, and a proven track record of taking ownership of projects and guiding them from start to finish.
Working Conditions
  • Remote Work: Access to a reliable and secure high-speed internet connection, a home router and modem, a dedicated home office space that is noise- and distraction-free, and a valid, physical address.
  • Location: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY.


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