Relationship Development Specialist

7 days ago


Houston, Texas, United States Openlane Full time
About the Role

We are seeking a highly skilled Relationship Development Specialist to join our team at Openlane. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Management: Develop and maintain strong relationships with our customers, understanding their needs and providing tailored solutions to meet their business objectives.
  • Business Development: Identify and pursue new business opportunities, expanding our customer base and driving revenue growth.
  • Portfolio Management: Analyze and manage customer portfolios, identifying areas for growth and implementing strategies to optimize performance.
  • Risk Management: Monitor and mitigate risk associated with customer relationships, ensuring compliance with regulatory requirements.
  • Communication and Collaboration: Effectively communicate with internal stakeholders, including credit, contracting, collections, training, and operations teams, to drive portfolio performance.
Requirements
  • Experience: Three or more years of relevant experience in sales, customer relationship management, or a related field.
  • Education: Bachelor's degree in a related field.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Suite and CRM tools.
Preferred Qualifications
  • Bilingual: Bilingual in Spanish and English.
  • Industry Experience: Previous experience in the auto industry.
  • CRM Experience: Experience with Salesforce and CRM tools.
About Openlane

Openlane is a leading provider of automotive finance solutions, committed to making dreams come true for independent car dealers. We offer a range of finance solutions, including competitive pay, medical, dental, and vision benefits, and a comprehensive benefits package.



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