Operations Supervisor

2 weeks ago


Le Mans, Pays de la Loire, United States Raising Cane's Full time

Position Overview:

At Raising Cane's Chicken Fingers, we are dedicated to providing the most delicious and sought-after chicken finger meals. Our ONE LOVE is reflected in our Crew, our Culture, and our Community, all of which contribute to our unique identity.

Every skilled team member plays a crucial role in our success and is valued within our rapidly expanding organization. We work with intention, focusing on our chicken finger meals, our customers, our crew, our communities, and our company culture. Our commitment to excellence drives us as we aim to become one of the top ten restaurant companies in the United States.

Your Role at Raising Cane's:

The Operations Supervisor is tasked with assisting the Restaurant Leader and Assistant Restaurant Leader in achieving operational excellence and maintaining Raising Cane's standards and culture across all facets of restaurant operations.

The work environment is dynamic, involving a fast-paced kitchen and direct interaction with customers. This role necessitates extended periods of physical activity, including walking, standing, and lifting. Additionally, it involves working in various temperatures, handling food products and common allergens, utilizing industrial equipment, and employing commercial cleaning products, all while adhering to safety protocols and ergonomic practices.

Benefits for Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Tuition Reimbursement
  • Short-term & Long-term Disability
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Weekly Pay
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Program

Your Impact and Responsibilities:

  • Key Responsibilities:
    • Oversee restaurant operations and ensure smooth functioning.
    • Act as the manager on duty, responsible for opening and closing the restaurant.
    • Manage cash handling processes and ensure accountability.
  • General Duties:
    • Enforce company policies and operational standards.
    • Conduct shift management in accordance with safety and operational guidelines.
    • Utilize necessary tools and documentation to support shift execution and address issues as they arise.
    • Allocate tasks to crew members during shifts.
    • Deliver exceptional customer service.
    • Implement the reward and recognition program for team members.
    • Authorize employee functions requiring managerial approval.
    • Maintain cleanliness and operational integrity of the restaurant.
    • Complete additional tasks as assigned.

Requirements for Success:

  • Detail-oriented and organized, capable of managing multiple priorities.
  • Self-motivated, adaptable, and energetic with strong analytical and communication skills.
  • Able to work effectively both independently and as part of a team.
  • Proficient in problem recognition and resolution, with the ability to set goals and implement plans.
  • Familiar with various technology systems, including Microsoft Office (Excel, Word, and Outlook), and quick to learn new systems.
  • Willing to work various shifts, including days, evenings, and weekends, and travel for training as needed.
  • Must complete all required company training programs.
  • 3+ years of experience in restaurant or retail management.
  • Experience with new restaurant openings is preferred.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; some college education preferred.

Raising Cane's values and appreciates individuality. EOE



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