Systems Support Specialist
2 weeks ago
Company Background
3Play Media is a dynamic organization specializing in Media Accessibility. Our high-quality services in live captioning, transcription, audio description, and translation cater to a diverse clientele, including over 10,000 institutions in higher education, enterprise, media, and government sectors. Founded in 2007 at MIT Sloan, we have grown to establish our headquarters in Boston, MA, with additional offices in Minneapolis, MN, and Calgary, AB.
We are in search of a skilled IT Administrator to deliver comprehensive technical assistance to users in our Boston location. The ideal candidate should possess a strong enthusiasm for technology, a curious mindset, and a desire to make a meaningful contribution.
Key Responsibilities:
- Deliver technical support and troubleshooting for both Mac and Windows platforms.
- Oversee, configure, and enhance network hardware and software.
- Communicate effectively with non-technical individuals regarding issues and solutions.
- Manage and resolve help desk inquiries in a timely and efficient manner.
- Install, configure, and maintain both software and hardware systems.
- Monitor, uphold, and enforce network security protocols, ensuring adherence to company policies.
- Assist in the planning, execution, and documentation of IT initiatives.
- Provide training and assistance to end-users on IT systems and applications.
- Stay informed about the latest technological advancements and best practices in the IT field.
- Participate in on-call rotations for emergency support outside of regular hours.
Qualifications:
- A minimum of 4 years of experience in IT support.
- Proficient knowledge of both Mac and Windows operating systems.
- Experience with network hardware, including routers, switches, and wireless access points.
- Ability to effectively troubleshoot hardware and software challenges.
- Strong verbal and written communication skills.
- Capability to work autonomously as well as collaboratively within a team.
- Excellent problem-solving abilities and communication skills.
- Strong organizational and time management capabilities.
- Certifications such as CompTIA A+, Network+, or equivalent are advantageous, though extensive experience is also recognized.
Benefits:
- Competitive salary structure
- Comprehensive health, dental, and vision coverage
- Retirement plan with company matching
- Generous paid time off and holiday schedule
- Opportunities for professional growth and development
- A collaborative and supportive workplace culture
3Play Media offers a flexible hybrid work environment, requiring presence in the Boston office for 2 days a week, with the option to work remotely for the remaining days. Flexibility may be required based on business needs.
-
Administrative Support Specialist
2 weeks ago
Boston, Massachusetts, United States Cynet Systems Full timeJob DescriptionWe are seeking an Administrative Support Specialist for our client.Job Title: Administrative Support SpecialistJob Type: ContractCompensation: $14.72/hr - $19.72/hrKey Responsibilities:Organize and maintain files for correspondence, reports, and applications.Handle incoming calls and provide general information regarding departmental...
-
Senior Executive Support Specialist
2 weeks ago
Boston, Massachusetts, United States Dutech Systems Inc Full timePosition OverviewTitle: Senior Executive Support SpecialistCompany: Dutech Systems IncLocation: RemoteRole SummaryThe ideal candidate will possess over 7 years of experience in a high-level administrative capacity, providing support to top-tier executives.Key ResponsibilitiesDeliver comprehensive administrative assistance to senior leadershipCoordinate and...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Apex Systems Full timeJob Title: Service Desk AnalystCompany: Apex SystemsPosition Overview:We are seeking a dedicated Service Desk Analyst who possesses outstanding customer service and communication abilities, both in writing and verbally. The ideal candidate will have a foundational background in technical support or IT services. The capacity to handle multiple tasks...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Apex Systems Full timeJob Title: Service Desk AnalystCompany: Apex SystemsPosition Overview:The ideal candidate will possess outstanding customer service and communication abilities, both in writing and verbally. A background in technical training or IT support is essential. The capacity to handle multiple tasks efficiently is crucial, as you will be the initial point of contact...
-
IT Support Specialist
2 weeks ago
Boston, Massachusetts, United States Loring, Wolcott & Coolidge Trust, LLC Full timeCompany Overview:Loring, Wolcott & Coolidge Trust, LLC is dedicated to delivering exceptional customer support and ensuring the seamless operation of our technology infrastructure. We are currently seeking a qualified IT Support Specialist to assist our users with inquiries and challenges related to computer systems, hardware, and software.Position...
-
IT Support Specialist
4 days ago
Boston, Massachusetts, United States TEKsystems Full timeAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will play a critical role in maintaining the smooth operation of our IT services and ensuring the productivity of our end users.Key Responsibilities:1. Technical Support:• Respond to and resolve IT incidents and requests in...
-
IT Support Specialist
1 week ago
Boston, Massachusetts, United States TEKsystems Full timeJob OverviewPosition: IT Support SpecialistDuration: 12 MonthsRole Summary:This role is an integral part of the IT Support team, responsible for assisting users facing challenges with IT applications, products, or services. As the primary contact for user support inquiries, the IT Support Specialist plays a vital role in delivering timely and effective...
-
Peer Support Specialist
6 days ago
Boston, Massachusetts, United States New York State Full time**Job Summary**The New York State Department of Children and Family Services is seeking a highly motivated and experienced Peer Specialist to join our team. As a Peer Specialist, you will play a critical role in supporting parents of youth involved in the child welfare system.**Key Responsibilities**Build and maintain a supportive relationship with parents,...
-
Recovery Support Specialist
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timePOSITION SUMMARY The Recovery Support Specialist plays a crucial role in delivering a range of recovery-focused services to individuals engaged in the First-Episode and Early Psychosis Program. This program is dedicated to assisting young adults aged 13-35 who have recently experienced the onset of a schizophrenia spectrum disorder. As a vital member of the...
-
Implementation Support Specialist
2 months ago
Boston, Massachusetts, United States The Wanderlust Group Full timeHi We're The Wanderlust Group an outdoor technology company composed of and We build marketplaces that connect boaters with marinas, and technology that helps those marinas thrive. We believe that the best way we can make the world better is to get people out in it.At The Wanderlust Group, you'll be an integral part of a growing team, able to make an...
-
Information Systems Support Specialist
4 hours ago
Boston, Massachusetts, United States DelDOT Full timeAbout the RoleThis exciting opportunity is available at DelDOT, where we are dedicated to improving the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.Key ResponsibilitiesAssist program managers in the computerization of agency information systems by identifying...
-
Refrigeration Systems Specialist
2 weeks ago
Boston, Massachusetts, United States FM Search Full timeRefrigeration Systems SpecialistBecome a vital member of our organization as a proficient Refrigeration Systems Specialist, playing a key role in the effective management of refrigeration units within commercial and dining establishments. We seek an individual with a strong background in refrigeration technology, comprehensive knowledge of maintenance...
-
Systems Infrastructure Specialist
1 week ago
Boston, Massachusetts, United States The Ceres Group Full timeJob Title:Systems Infrastructure SpecialistJob Function:Infrastructure EngineerLocation:RemoteIndustry:Asset ManagementAre you ready to make a significant impact in a dynamic asset management organization that prioritizes employee growth and well-being? This role is pivotal in shaping the technical landscape of our infrastructure, which underpins our...
-
Systems Infrastructure Specialist
1 week ago
Boston, Massachusetts, United States The Ceres Group Full timeJob Title:Systems Infrastructure SpecialistJob Function:Infrastructure EngineerLocation:RemoteIndustry:Asset ManagementAre you ready to make a significant impact in a dynamic asset management organization that prioritizes employee growth and satisfaction? This position offers a unique opportunity to engage in the essential engineering, deployment, and upkeep...
-
Electrical Systems Specialist
2 days ago
Boston, Massachusetts, United States Massachusetts State Gov Full timeJob SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at the Massachusetts State Government. As an Electrical Systems Specialist, you will be responsible for testing, repairing, installing, and maintaining various types of electrical systems and equipment.Key ResponsibilitiesTest and repair electrical systems to ensure they are...
-
Field Support Specialist
6 days ago
Boston, Massachusetts, United States Segula Technologies Full timeJob Opportunity at Segula TechnologiesWe are seeking a highly skilled Field Support Specialist to join our team at Segula Technologies. As a Field Support Specialist, you will play a critical role in ensuring the smooth operation of our engineering projects.Key Responsibilities:Troubleshooting and Support: Troubleshoot and resolve technical issues related to...
-
Systems Infrastructure Specialist
2 weeks ago
Boston, Massachusetts, United States The Ceres Group Full timeJob Title:Systems Infrastructure SpecialistJob Function:Infrastructure EngineerLocation:RemoteIndustry:Asset ManagementAre you ready to make a significant impact in a thriving asset management organization that prioritizes employee development and satisfaction? Let’s explore the details.The Systems Infrastructure Specialist plays a pivotal role in the...
-
Systems Infrastructure Specialist
1 week ago
Boston, Massachusetts, United States The Ceres Group Full timePosition Title:Systems Infrastructure SpecialistRole Overview:Infrastructure EngineerLocation:RemoteSector:Asset ManagementAre you eager to play a pivotal role in the evolution of a dynamic asset management organization that prioritizes employee development and well-being? If so, let’s explore the specifics.The Systems Infrastructure Specialist is...
-
Systems Infrastructure Specialist
1 week ago
Boston, Massachusetts, United States The Ceres Group Full timePosition Title:Systems Infrastructure SpecialistRole Overview:Infrastructure EngineerLocation:RemoteSector:Asset ManagementAre you ready to play a pivotal role in the evolution of a dynamic asset management organization that prioritizes employee development and well-being? Let’s explore the specifics.The Systems Infrastructure Specialist is integral to the...
-
Litigation Support Specialist
2 weeks ago
Boston, Massachusetts, United States Jobot Full timeJob OverviewJoin a Premier Regional Litigation Defense Firm as a Litigation Support SpecialistThis position offers a fantastic opportunity to become part of a growing team that values a positive work culture and provides a hybrid work schedule.About Us:Our client is dedicated to achieving client objectives through the most effective strategies, ranging from...