Field Based Peer Support Specialist

8 hours ago

Glen Allen, Virginia, United States UnitedHealth Group Full time
Job Summary

Optum is seeking a highly motivated and experienced Peer Support Specialist to join our team in Richmond, VA. As a Peer Support Specialist, you will play a critical role in supporting consumers and families in achieving their recovery goals. You will work closely with the clinical team to implement care coordination and provide peer support services to individuals with mental health conditions.

Key Responsibilities
  • Use your own recovery experience and training to assist families and consumers with defining their recovery goals and developing the skills and knowledge needed for their recovery.
  • Support the creation and implementation of a comprehensive training and education program with peers, families, providers, and staff.
  • Establish and maintain strong collaborative relationships with existing consumer and family organizations to promote engagement and participation in Optum and Health Plan activities.
  • Communicate plan information to consumers and consumer-operated organizations, as well as families and family organizations, on a wide array of topics including clinical policies, data analysis, and program evaluation.
  • Identify and outreach to community leaders and ethnic minority groups to develop programs that are culturally competent and use recovery and resiliency principles.
  • Participate in Optum and Health Plan quality review processes and enable effective communication with consumers and their families about all aspects of the mental healthcare delivery system.
Requirements
  • High School Diploma/GED or higher, or 4+ years of case management experience.
  • Active and current Peer Recovery Specialist or Peer Support Specialist certification in the state of Virginia, or ability to obtain certification within 12 months of employment.
  • 1+ years of experience with community resources, demonstrated understanding of the principles of recovery and resiliency, and lived experience.
  • 1+ years of experience with the Medicaid population and intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook).
  • Reside within a commutable distance to Richmond, VA, and surrounding communities in Virginia, and have a current and non-restricted state of Virginia driver's license and state-required insurance.
Preferred Qualifications
  • Completion of Stanford Chronic Disease Self-Management Program and Whole Health Action Management Training.
  • Ability to facilitate training events.
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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