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IT Support Specialist

2 months ago

Glen Allen, Virginia, United States Bankers Insurance Full time
Job Details

We are seeking a skilled IT Support Technician to provide technical assistance and troubleshooting for our internal employees.

Key Responsibilities:
  • Provide desktop and peripheral support for branch offices and remote employees.
  • Install, troubleshoot, repair, and maintain personal computer hardware and software.
  • Provision PC endpoints, including operating system installations and imaging.
  • Manage mobile device configurations and compliance policies.
  • Collaborate with technical staff and vendors to resolve complex issues.
Requirements:
  • Proficiency with Microsoft Windows 11 Operating System and Office 365 product suite.
  • Basic networking knowledge.
  • Detail-oriented individual with strong follow-up and organizational skills.
  • Ability to learn and take on complex tasks.
  • Strong customer service skills.
  • Valid Virginia Driver's License and reliable transportation.
  • Ability to lift and/or carry up to 50 pounds of equipment.
Preferred Qualifications:
  • Bachelor's degree in Computer Science or related field.
  • Relevant technical certifications.
  • Proficiency in Azure Active Directory, Office 365, Intune, and Windows Deployment Toolkit.
  • Experience with Intune Autopilot deployments.
  • Familiarity with PowerShell scripting.

If you are a skilled problem solver with excellent time management skills, please submit your resume and cover letter.