Front Desk Representative

2 days ago


Lynnwood, Washington, United States Residence Inn Lynnwood Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Lynnwood. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
  • Maximize room revenue and occupancy by effectively managing room assignments and rates.
  • Answer guest inquiries regarding restaurants, transportation, entertainment, and other local amenities.
  • Process cash and credit transactions accurately and efficiently.
  • Stay up-to-date on all hotel rates, packages, and special promotions.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Perform various administrative tasks, including data entry and report preparation.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer skills and knowledge of hotel software systems.
What We Offer

We offer a competitive hourly rate of $18.00 and a dynamic work environment that values teamwork and customer satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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